St.  Catherine University

Classroom Technology Support Specialist

Jun 07, 2021
Jun 28, 2021
Employment Status
Full Time
St. Catherine University and the IT Department invite applications for a Classroom Technology Support Specialist. This is a full-time position.

Our Classroom Technology team is a part of the IT department and works closely with our Academic Technology and our IT Support teams. We get to play with all of the toys! People who enjoy working with electronics and technology and gadgets love this work! The Classroom Technology Support Specialist inspects, maintains, and repairs audio and video technology equipment installed in all university learning spaces to ensure proper functionality. In addition, this employee will work with the Lead Engineer to install new technology as it is changed or updated. Responsibilities include:

  • Assesses audio video technology equipment issues and implements solutions
  • Respectfully responds to faculty and student needs in solving equipment operational issues in all learning spaces
  • Resolves technical issues including but not limited to: projection systems, video scalers and switchers, audio visual control systems, installed and free standing sound systems, minor PC and Mac computer issues, and camera systems.
  • Assist in the training and education of faculty and other end users of equipment and classroom technology.
  • Supports the technical and mechanical operations, maintenance, and instructional use of healthcare simulators, trainers, healthcare devices/equipment, and audiovisual (A/V) support equipment.
  • Provide documentation for end users in the form of Service Now knowledge articles.
  • When installing audio visual classroom equipment, ensures that installations are made in accordance with industry standards, and with university standards and policy.
  • Assists with documentation of the equipment inventory.

St. Catherine University in St. Paul/Minneapolis, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls nearly 5,000 students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.

Minimum Qualifications
  • Two years of experience installing or maintaining audio-visual equipment, including independent decision making.
  • Experience following guidelines for safe handling of equipment and electrical devices.
  • Experience doing minor repair of electronic equipment.
  • Knowledge of connecting various types of audio visual equipment both analog and digital.
  • Proficient in the use of hand tools and small power tools.

Preferred Qualifications
  • Some college course work.
  • Experience configuring Extron classroom control systems.
  • Proficient with web conferencing tools.
  • One or more of the following certifications: CTS , Extron, Crestron, Kramer, AMX , QSC , Biamp, CompTIA A+.
  • Experience supporting nursing lab simulation rooms and equipment related to medical simulations in an education setting.

We seek creative, adaptable faculty and staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university's commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

EEO Statement

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at or 651-690-6565.

Application instructions for STAFF

Visit St. Kate Careers to apply. Three references and successful completion of a background check will be required for employment. For information, contact Rodney Fillmore at . Application deadline is June 20, 2021.

St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace

Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit:

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