Sr Manager Payment Acceptance (on-site position)

Employer
Target
Location
Brooklyn Park, Minnesota
Posted
Jul 29, 2021
Closes
Aug 10, 2021
Employment Status
Full Time
Description:
About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

The Financial and Retail Services (FRS) organization is close to the action when it comes to communication-whether with guests or Target team members. From guest service professionals and product designers, to vendor managers and financial and workforce management analysts, FRS comprises several key and high-visibility areas that elevate and nurture Target's distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed service-from the inside out-through enterprise services our people can count on. Beyond our world-class service centers, there are many important challenges to be met in other FRS teams.

The Payments function encompasses our Redcard products and Payment Acceptance. Redcards is responsible for all aspects of our card programs, from marketing and product design to interactions with our bank partner for our credit products. Payment Acceptance strategically curates and enables payment tenders for Target (think debit and credit cards), working with internal and external partners to envision and advocate for the future, manage payment expense, minimize financial losses from fraud and disputes, and manage compliance with payment network rules.

Working within Payment Acceptance, your mission will be to plan, direct and control operations relating to the acceptance of all external payment cards (non-Redcard) and paper checks. You'll lead a team that ensures the timely and accurate resolution of chargebacks from our guests' card issuing banks, along with related functions such as retrieving transaction details to satisfy bank requests. As the leader of this team, you'll be the primary contact for Target's payment processors on all issues related to chargebacks, including compliance with the relevant card networks rules. You'll also lead a separate team that ensures the timely and accurate imaging of paper checks sent weekly from our stores, a key step in the processing of those checks for Target. As such, you'll be the primary contact for our check processor on all issues related to check imaging. We'll support you along the way with robust onboarding, as well as personal and career development, to help you grow as a strong Sr. Manager, Payment Acceptance. The exciting part of retail? It's always changing! Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

**This position requires being on-site at our Brooklyn Park, MN campus

About you:
  • Four-year degree or equivalent experience
  • 5+ years of supervisory work experience, preferably in financial operations
  • Excellent communications, interpersonal and leadership skills
  • Strong PC skills (Excel, Word)
  • Ability to work independently; strong initiative
  • Ability to handle multiple projects


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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