Associate Analyst, Product Investigations & Removal

Employer
Target
Location
Minneapolis, Minnesota
Posted
Jul 29, 2021
Closes
Aug 08, 2021
Employment Status
Full Time
Description:
About us:

Target is one of the world's most recognized brands and the second-largest retailer in the United States.

Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $70 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Differentiating with owned brands and a curated selection of national brand products is core to our strategy, and what guests expect from Target. With 48 private labels (we call them "owned brands") to choose from, there's something for everybody to love at Target.

As a Product Investigations & Removal Associate Analyst, you will be responsible for managing the execution of processes and system controls to stop sale of products, including Recalls, across all retail channels and supply chain. You will collect and analyze reporting to validate process execution, escalate reporting concerns, and collaborate with stores and distribution centers to resolve product removal inquiries. As a PIR Associate Analyst, you will assist PIR Managers with assessing guest incidents for specific Target Brand and National Brand product categories. This role helps ensure Target's compliance to regulatory requirements and brings visibility to potential product safety issues to minimize impact to our Guests. Below are more details of the expectations of the role.

Duties and Responsibilities
  • Execute process requirements and system controls to ensure a stop sale of products, including initiating Point-of-Sale restrictions, product returns disposition, order suppressions, and removal from Target.com website
  • Issue communications to stores and distribution centers, ensuring all required details are provided for proper execution and product disposition
  • Assess and collaboratively resolve supply chain product removal inquiries, escalating concerns when needed
  • Leverage available reporting to document and analyze execution of product removals and identify locations requiring additional follow up
  • Partner with Waste Minimization Team to determine physical inventory disposition, such as environmental handling, recycling, or destruction
  • Maintain and update product case files per regulatory and internal requirements
  • Perform periodic Target Brands updates on the CPSC's Saferproduct.gov website
  • Issue cross functional Sr. Leadership product removal communication
  • Provide support to PIR Managers by researching, analyzing, and summarizing insights of guest incidents across product collections and assigned categories
  • Engage in process improvement activities, training content development and process documentation
  • Develop and/or maintain departmental metrics and reporting
  • Provide coverage support to Product Investigations and Removal team members
  • Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.


About You (Minimum Requirements)
  • 0+ years of work experience
  • Strong critical thinking, attention to detail and communication skills
  • Strong interpersonal and organizational skills
  • Ability to autonomously work within a multi-task and multi-system environment under pressure
  • Ability to make good decisions with limited or ambiguous information
  • Respects, appreciates and values diverse voices and approaches
  • Committed to creating equitable experiences and fostering an inclusive team
  • Experience with Microsoft applications: Excel, PowerPoint, Outlook, Word, etc.


Desired Requirements
  • Experience in Product Safety, Product Compliance or Risk Management
  • Experience in Quality Assurance or Quality Management
  • Knowledge of Consumer Product Safety Commission (CPSC) regulatory requirements, or other federal government agencies and regulations


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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