Mystic Lake Casino Hotel

Shift Lead - FT - Evenings and Weekends

3 days left

Location
Prior Lake, MN
Posted
Jul 06, 2021
Closes
Aug 05, 2021
Ref
7649-2
Contact
Mystic Lake Casino Hotel
Category
Other
Job Type
Employee
Employment Status
Full Time
Job Description

Job Summary:

Provide leadership, supervision and direction for convenience store during assigned shift.


Job Duties:

  1. Prepares, directs and supervises employee assignments to ensure efficient labor utilization and effectiveness in meeting store objectives.  Effectively communicates tasks and priorities.  Follows up to ensure proper task completion and adheres to store and department policies and procedures.  Responsible MOD providing quality customer service, making quality decisions while keeping within policies and procedures.
  2. Responds to and resolves customer inquiries and concerns, while maintaining a high level of customer service.
  3. Coaches department staff on policies, procedures, customer service, and job responsibilities.
  4. Supports store safety and sanitation programs.
  5. Ensures that store products and displays are of proper quality and are properly stocked and merchandised to plan.
  6. Performs cashiering and stocking duties as needed.
Days TBD - based on business needs Hiring Rate or Hiring Range $16.00 / hour Requirements
  1. High school diploma        
  2. One or more years of experience in a supervisory role in retail, restaurant or convenience store.     
  3. Basic PC skills, including knowledge of MicroSoft Office.
  4. Exceptional communications skills; ability to communicate clearly, both verbally and in writing, to a variety of audiences.
  5. Ability to pass basic math test.Working knowledge of cash register operations.
  6. On feet or standing 90% of shift.
  7. Must be able to lift 50 lbs.

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