Sr Engineer - Mobility

Employer
Target
Location
Brooklyn Park, Minnesota
Posted
Jul 29, 2021
Closes
Aug 08, 2021
Employment Status
Full Time
Description:
About us:
Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Target as a tech company? Absolutely. We're the behind-the-scenes powerhouse that fuels Target's passion and commitment to cutting-edge innovation. We anchor every facet of one of the world's best-loved retailers with a strong technology framework that relies on the latest tools and technologies-and the brightest people-to deliver incredible value to guests online and in stores. Target Tech is on a mission to offer the systems, tools and support that guests and team members need and deserve. Our high-performing teams balance independence with collaboration, and we pride ourselves on being versatile, agile and creative. We drive industry-leading technologies in support of every angle of the business, and help ensure that Target operates smoothly, securely and reliably from the inside out.

Field Engineering Team

This position is for the Mobile Device hardware team within Data Center and Field Engineering at Target. Agile team that enjoys solving complex business problems to enable device consistency across Target's array of device platforms for our guests and team members. As a team, we are continuously evolving and growing to improve the health and stability of our device platforms and to give store and distribution center team members a better experience every day. If any of this excites you, we would love to have you join us!

Responsibilities:

As a Senior Engineer - Mobile you will:
  • Support a large mobile device infrastructure of (over 200K devices) that includes multiple hardware platforms across all Target stores and distribution centers.
  • Lead efforts related to the evaluation, configuration, installation and ongoing maintenance of mobile devices
  • Responsible for creation, configuration and maintenance of enterprise device profiles, mobile device management configuration and compliance
  • Provide continuous process improvement related to availability, reliability and stability for owned hardware platforms
  • Plan, document and execute hardware/software upgrades
  • Provide 3rd level engineering support to our customer support teams
  • Leverage your mobile expertise to provide guidance during customer meetings related to technology solutions for owned platforms
  • Analyze monthly performance reporting to understand incident trends, SLA adherence, hardware break/fix service call metrics to improve/maintain stability
  • Collaborate with multiple partner teams spanning Security, Infrastructure, Support and Development in your daily activities
  • Collaborate with strategic vendor partners on new technology offerings
  • Provide technical direction during large hardware/software implementations to ensure that all equipment is properly installed, configured, secured, and maintained
  • Apply your subject matter expertise to resolve issues during cross team SWAT efforts
  • Contribute to hardware/software 3-5 year roadmaps
  • Support on premise and cloud hosted enterprise Mobile-Device Management (MDM) solutions for Mobile Device users which includes iOS and Android
  • Provide peer cross training and support for project and incident related activities
  • Understand the needs of our team members and customers to provide the best technology product solution


Requirements
  • Bachelor's degree in Information Systems or related field
  • Four or more years of experience with technical troubleshooting and hands-on experience in an enterprise environment
  • Demonstrate working knowing of the following:
    • Mobile Devices (handhelds, tablets, kiosks, printers)
    • Mobile Device Management tools (e.g. VMWare AirWatch, other)
    • Operating Systems (e.g. Android, iOS, Windows Mobile)
    • Wireless Communication infrastructure
  • Strong technical aptitude, problem solving, leadership and collaboration skills


Desired Experience
  • Experience working with agile methodologies (e.g. user stories, iterative development, etc.)
  • Experience with APIs and PowerShell Scripting
  • Familiar with Android application development tools, including Android Studio, Android SDK and ADT
  • Familiar with continuous delivery in mobile including Test- or Behavior-Driven Design, code review, static analysis, continuous integration, automation and functional testing.


Location:

HQ based work location in Minneapolis, MN

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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