Mystic Lake Casino Hotel

Lead Host - Mystic Steakhouse $300 hiring Bonus

Location
Prior Lake, MN
Posted
Jul 15, 2021
Closes
Aug 14, 2021
Ref
7679-2
Contact
Mystic Lake Casino Hotel
Category
Hospitality
Job Type
Employee
Employment Status
Full Time
Job Description Job Summary:   Applies high guest service standards. Manages and confirms all guest reservations. Controls the flow and pace of the restaurant by managing the waitlist process. Directs restaurant patrons to their requested tables/locations. Provides information on restaurant to new patrons.
Job Duties:
  1. Utilize the Open Table software to manage reservations. Call to confirm all guest reservations and to find out if guests are celebrating a special occasion or if they are a first time guest, etc.
  2. Control the flow and pace of the restaurant, ensuring reservation times are met. Manage waitlist and long lines during high volume times. Greet and direct guests to requested tables/locations. Ensure tables are seated with correct server, if requested. Manage server rotation for large parties.
  3. Interacts with guests by providing information on restaurants and specials and responding to guest inquiries.
  4. Update all guest information throughout each guest dining experience such as favorite wine, water flavor, server choice, table preference, etc.
  5. Rearrange table configurations to accommodate guest needs
  6. Occasional tasks
Days TBD - based on business needs Hiring Rate or Hiring Range $14.00 / hr Requirements
  1. Two years guest service experience within a restaurant setting.
  2. Ability to speak English clearly.

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