Monday, July 19, 2021
is one of the largest educational assessment and curriculum/instruction
companies in the industry.
Job Title: Mail Support Specialist
Department: Document Services- Digital Operations Pay Grade: H1
Effective Date: 7-15-2021 Reports to: Inserting Manager
This position supports the Mail Processing Coordinator specifically and the Inserting Department in general to ensure on time/quality delivery of our services for mail/ship customers. There is an indirect reporting line to the Mail Processing Coordinator.
Essential Position Responsibilities:
Monitor material/supplies availability and take action to ensure timely job start-up & workflow efficiencies.
Assemble packages, complete documentation, and meet schedules established for the Terra Nova product. Assist with all facets of Quality Assurance within the department.
Learn and work on production equipment as warranted. Complete proper postal/shipping paperwork in support of timely shipments as needed.
Process daily spread sheets and paperwork for project managers in a timely manner as needed.
Understand and perform all aspects of post processing and U.S.P.S. defined requirements.
Adherence and enforcement of all inserting processes, procedures, and quality initiatives
Complete post-processing paperwork.
Interact with Project Management, as well as other departments, as an information resource.
Responsible for keeping work area clean and orderly.
Assume any of the Mail Processing Coordinator’s responsibilities when needed.
High school diploma or equivalent
Superior knowledge of U.S.P.S. rules and regulations
Basic computer skills
Excellent organizational and mathematical skills
Ability to multi-task in a fast-paced environment
Ability to follow defined processes and procedures
Knowledge of base inserters, folders, cutters, and sheet feeders
Customer service skills
Essential Job Requirements:
Displays initiative towards the success of DRC and the Inserting Department
Report to work promptly when scheduled
Be able to work under supervision and accept feedback
Relate effectively and work respectfully with diverse work groups
Ability to consistently perform well during times of increased workload
Ability to set and consistently meet deadlines with accuracy and completeness
Manage multiple job functions simultaneously
Promptly notify Supervisor/Lead of any irregularity that may negatively affect commitments to our clients.
Reporting to this position: No direct reports
Ability to sit and/or stand for up to 8-hour periods of time
§ Ability to push, pull and/or lift 50 pounds or more routinely
DRC retains the right to change or assign other duties to this position.
Recognition Corporation is an Affirmative Action/Equal Opportunity Employer,
M/F/D/V and prospective employees will receive consideration without regard
to race, color, creed, religion, national origin, sexual orientation, gender, marital status, status with regard to public assistance, membership or
activity in a local commission, disability, age, protected veteran status, or membership in any other legally protected class.