Store Operations Lead Business Partner - Strategy Planning & Operations 

Minneapolis, Minnesota
Aug 03, 2021
Sep 16, 2021
Employment Status
Full Time

About Us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Right on pace with Target's distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they'll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams.

A role with Strategic Planning and Operations will entail working with cross-functional partners to help create and manage the strategy and planning process for Store Operations. You'll work to deliver plans designed to help Field Leaders and key HQ partners bring a modernized guest experience to life. You'll work across Store Operations and cross-functional partners across headquarters to facilitate strategic planning, manage key timelines, and benchmark trends and establish relationships with industry experts.

As a Lead Business Partner, you will:
  • Create, facilitate and maintain key planning processes (strategic, annual and ongoing) to be leveraged in the Stores organization in connection to the broader enterprise
  • Influence leaders and peers through strategy facilitation, consultation and prioritization of pyramid goals
  • Create reporting and measurement tools to monitor and track strategy progress against OKRs
  • Build on the current portfolio management tools and develop new capabilities of leveraging information to predict project collisions, issues or interdependencies across portfolios
  • Evolve and enhance capacity planning for stores, leveraging workforce management and portfolio data to forecast trends, sequence initiatives appropriately and surface where we have risks at an enterprise level
  • Establish cross-company connections with other strategy, planning and insights teams to stay connected to broader organizational moments (key offsites or meetings) and understand interdependencies
  • Conduct internal and external benchmarking of key planning processes to mature strategic planning and other capabilities as needed
  • Understand external landscape and leverage insights from other teams (Store Operations, Enterprise Strategy) to shape strategy, identify emerging trends and apply this knowledge to our Stores strategy
  • This role will work across teams to drive timing and alignment of strategic deliverables.
  • Job duties may change at any time due to business needs.

About You:
  • Bachelor's Degree or equivalent work experience
  • 6+ years of experience in consulting, strategic planning in a matrixed environment
  • Experience influencing key business partners, including senior leadership
  • Project and process management/ownership experience
  • Experience operating in an ambiguous and rapidly changing work environment
  • Ability to work independently with limited direction and in high intensity situations with tight deadlines
  • Ability to challenge upward and challenge the status quo, to resolve problems that are without clear precedent, and to influence and negotiate effectively
  • Strong communication skills, verbal and written
  • Experience building and maintaining cross-functional working relationships
  • Proficient in Microsoft Office

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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