Senior Analyst, Guest Experience

Employer
Target
Location
Minneapolis, Minnesota
Posted
Aug 17, 2021
Closes
Sep 16, 2021
Employment Status
Full Time
Description:
Sr. Analyst, Guest Experience Insights

Target is an iconic brand, a Fortune 50 company, and one of America's leading retailers.

Fueling the continued success of one of the world's most beloved and recognized brands is a distinctly capable, curious, and accomplished Insights organization. We study our guests to discover new needs and insights, then craft every interaction to build brand love and drive growth. We are market experts who insist on a clear and cohesive understanding of our business objectives, guests, their behaviors, our business strategies to drive success. Our commitment to partnering both internally and with external partners enables us to understand our guests deeply, inform short- and long-term business decisions, and position Target for long-term success within an increasingly competitive environment. Leveraging our collective assets and fostering a healthy, supportive, and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.

A role on the Enterprise Insights team means being a champion for our current and future guests and inspiring the organization to act in their best interest. Your influence will guide actionable strategies with a clear foundation of information and insights.

As a Sr. Analyst, Guest Experience this role will be focused on supporting our customer experience initiatives by uncovering opportunities to elevate the physical and digital experience to create equity building experiences. You will be responsible for uncovering opportunities in the experience and turning insights into action by leveraging a variety of approaches including analysis of existing Target experience, brand and segmentation data, secondary sources, qualitative and quantitative research methods.

Requirements
  • Bachelor's degree required, advanced degree a plus
  • 2-4 years of Analytics/Insights experience
  • Ability to synthesis and clearly communicate highly complex findings to focus on critical issues and actionable opportunities. (Including working with a variety of data sets)
  • Experience analyzing syndicated/marketplace data and applying macro trends
  • Strong collaborator who can effectively work with others
  • Ability to manage multiple projects simultaneously


Preferred
  • Understanding of retail, shopper marketing, or experience insights


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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