HQ Based or Remote Working: Sr Talent Analytics Program Manager

Employer
Target
Location
Minneapolis, Minnesota
Posted
Sep 14, 2021
Closes
Sep 26, 2021
Employment Status
Full Time
Description:
About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target's distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact over 350,000 people worldwide in our stores, distribution centers and headquarters, you'll be a strategic partner to both the leaders and the team members who elevate and nurture the Target team and guest experience. Our dynamic, passionate and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward and professional advancement.

The Talent Analytics team mission is to empower a data driven approach to HR and people decisions regarding our global workforce. We are uniquely positioned to provide unbiased insights to unlock value and drive outcomes and to enable and influence HR and business strategy.

The Team Member Health & Sentiment Talent Analytics team:
  • Owns Listening for Target, sharing and empowering the voice of our 350K+ team members
  • Integrates into the business as strategic HR partners, anticipating and uncovering stated or unstated needs.
  • Uses our analytics and IO Psychology expertise to test, measure, analyze, understand and answer various business questions
  • Connects our understanding across business and HR to deliver data driven products and solutions
  • Provides meaningful insights and recommendations to enterprise senior leaders (LT, BOD), COE leaders and line-level leaders to shape strategic direction and drive meaningful impact on team engagement.


About the role:

As a Sr Talent Analytics Program Manager on the Team Member Health & Sentiment team, you will act as a program manager for products and processes that enable Listening across the enterprise. You'll leverage internal and external partnerships to enable the development, delivery, and implementation of solutions and/or that support Target's Listening strategy.
  • Lead cross-functional projects with internal and external partners, bringing multiple partners' needs and perspectives together to establish detailed timelines that will deliver desired outcomes for the enterprise.
  • Lead continuous management and contingency planning for all aspects of owned program(s), anticipating potential roadblocks and identifying solutions available to facilitate nimble decision making throughout the course of a project/program initiative.
  • Build and maintain core components of Listening program(s) in Listening platform (Qualtrics), partnering with vendor, HR technology / Ops team and Talent Analytics peers to ensure successful delivery.
  • Own planning and creation of communication, training and other support materials to enable program deliverables.
  • Build strong relationships and communicate effectively across multiple partners throughout each stage of a project/program initiative, maintaining consistent alignment and clarity around key priorities and upcoming milestones across stakeholder group.
  • Build and maintain partnerships with external partners in the employee experience and survey space.
  • Leverage strong understanding of end-to-end user experience (team members, leaders, HR, sr. leadership, HR COEs) to inform direction of your work. Demonstrate curiosity and empathy, and asks probing questions that help uncover user and meet diverse stakeholder needs.
  • Understand program offerings, functionality and uses cases for best outcomes; act as deep SME and stay connected to future Listening design objectives and roadmap; represent with key partners and stakeholders.
  • Own and consult on intake requests, provide input into effective prioritization, and help determine a solution path to meet needs of stakeholder. Work in partnership with the rest of the Talent Analytics TMHS team to surface opportunities to develop new products or enhancements to current portfolio.
  • Represent the Talent analytics capability to the business and HR, understanding our total offerings and connecting across the entire Talent Analytics team to produce the highest-quality outcomes.
  • Use written and visualization best practices to prepare deliverables in a consumable and relevant way for the right audience, while ensuring that the appropriate story is being told.


About you:
  • Four-year degree or equivalent
  • 2-5 years project / program management skills applied across large and diverse groups of cross-functional stakeholders
  • Excellent written and verbal and visual communication skills; ability to synthesize information (quantitative and qualitative) and use data visualization tools to build a compelling story
  • Independent and accountable for own work, with guidance on objectives
  • Active listener and ability to break down needs into actionable work
  • Genuine curiosity with how things work; motivated, self-starter
  • Advanced knowledge of Microsoft Excel and PowerPoint
  • Preferred experience in the employee or customer insights space
  • Experience using Qualtrics preferred


Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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