CommonBond Communities

Site Front Desk Assistant

Location
St. Paul, MN
Posted
Sep 08, 2021
Closes
Oct 08, 2021
Ref
SITEF001759-2
Contact
CommonBond Communities
Category
Other
Job Type
Employee
Employment Status
Full Time
\u003cp\u003e\u003cspan\u003eHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It\u0026rsquo;s why we\u0026rsquo;re more than housing\u0026mdash;we combine quality affordable homes with our on-site Advantage Services\u0026mdash;because we believe that with the right support and opportunities, all people can thrive. Today, over 13,000 people\u0026mdash;families, seniors, veterans, and people with disabilities and other barriers\u0026mdash;call a CommonBond community \u0026ldquo;home.\u0026rdquo;\u0026nbsp; Our core values are \u003cem\u003eRespect, Integrity, Partnership, Innovation,\u003c/em\u003e and\u003cem\u003e Excellence\u003c/em\u003e. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.\u0026nbsp;\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eWhy CommonBond Communities?:\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eWork-life balance\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eCompetitive salary\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eEmployee referral program\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eComprehensive benefits package\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eEmployee recognition and rewards program\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eA respectful and growth-oriented workplace\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eA chance to make a difference in the community!\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eOngoing training and professional development\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cspan\u003eCommonBond Communities invites qualified applicants to apply for the Site Front Desk Assistant position\u003cstrong\u003e\u003cspan style=\u0022color: red;\u0022\u003e\u0026nbsp;\u003c/span\u003e\u003c/strong\u003eat the Management office for Torre De San Miguel\u0026nbsp;in St Paul, MN.\u0026nbsp;The Site Front Desk Assistant is responsible for greeting visitors, answering phones, keeps the building secure, and provides administrative support to property manager and other site staff.\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003eESSENTIAL FUNCTIONS\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAnswers and directs incoming phone calls, visitors and residents and takes phone messages.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAnswers general inquiries about programs, services, site amenities, and promotes site to general public.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eMaintains confidentiality of all correspondence or documents.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eFollows all policies and procedures to maintain a safe and secure environment.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eMaintains resident relations to insure proper image of the site, staff and CommonBond Communities.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eRefers residents to services staff and programs as needed.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eProvides access to building as appropriate for emergency personnel, service deliveries, etc. as needed.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAttends to building janitorial needs as directed or in response to emergency.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eMaintains the visitor sign in log book and updates management staff of visitor issues.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eMaintains the key sign out log for program services.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eReceives and assists with resident complaints and reports to property or assistant property manager.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAssists with recording resident requests for maintenance work.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAddresses resident concerns in a timely manner and reports them to property manager.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eComplies with all fair housing laws.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003eMINIMUM REQUIREMENTS\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eHigh school diploma or equivalent.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eExcellent verbal, written and interpersonal skills.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eTwo years experience working with front desk/property monitoring environment or equivalent.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eKnowledge in MS Office Suite (Word, Excel,) applications.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eDetail oriented; able to manage multiple projects and/or tasks.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eDemonstrated ability to maintain an accurate filing and record keeping system.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eKnowledge and ability to work with diverse, economic, racial and cultural population.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eKnowledge of safety and security processes and procedures.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eDe-escalation and negotiating techniques.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to respond to emergency situations in a calm, professional manner.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to answer a multi line phone system\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eMust have access to reliable transportation\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cspan\u003e\u0026nbsp;\u003c/span\u003e\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003ePHYSICAL REQUIREMENTS\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eAbility to sit for extended periods of time.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to lift up to 25 pounds unassisted.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eUse hands repetitively to finger, handle, feel or operate standard office equipment.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to reach above and below shoulders.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to bend at waist, kneel and stoop.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to stand for extended periods of time.\u003c/span\u003e\u003c/li\u003e\n\u003cli\u003e\u003cspan\u003eAbility to walk and climb steps, indoors and outdoors in daylight and evening hours.\u003c/span\u003e\u003c/li\u003e\n\u003c/ul\u003e

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