Lead BusinessPartner Store Ops - Healthcare Operations

7 days left

Minneapolis, Minnesota
Sep 14, 2021
Sep 28, 2021
Employment Status
Full Time

About Us:

Target is one of the world's most recognized brands and one of America's leading retailers.

Right on pace with Target's distinctive retail brand, Target Store Operations is transforming for the better. Here, your work directly supports the store mission to be the guest-favorite through successfully developing and communicating the processes for operations, structure, model, technology and workforce management activities at 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you offer specific and valuable experience within the massive store operations scope? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams. A role within Remodel and New Store Operations means a big opportunity to continuously improve the how new stores come to life and how remodels modernize and enhance the guest experience in stores.

As the Lead Business Partner Store Operations - Healthcare Operations, you will use your talents and experiences to create and drive in-store operational processes related to Healthcare operations (ex. COVID-19, Pharmacy, Optical), with the ultimate objective in mind of making Target the safest place to shop for our guests and our team members. You will act as the voice of our Stores in enterprise cross-pyramid initiatives, ensuring store impact is communicated and understood in order to drive the best decisions for Target Corporation. You will influence and support change management in the evolving healthcare environment in the areas of technology, process, guest/team member experience and risk. You will provide tailored support for varying levels of field leaders, ensuring our stores have the information and support they need to keep their guests and teams safe. You will establish comprehensive project plans and hold partners accountable to ensure all deadlines are met. You will stay connected to the external landscape and identify trends in the industry that impact our Store Operations and Target initiatives. You will uphold pharmacy, clinic and optical operating agreements; develop and maintain operating protocols; and serve as the main point of contact for Target on all items related to this partner business process. Additionally, you will serve as a liaison to partner businesses for operational questions in stores as well as being a liaison to Target for enhancements desired by the same partner businesses. In this role you will serve as a critical resource in the coordination and communication of special projects as well as communicating any adjustment to operations on the partner business side that may impact our store team members. You will manage components of financial payments and invoice management with partner businesses. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You:
  • Four-year degree or equivalent experience
  • 6+ years of work experience in an operations environment preferably in retail, stores or healthcare
  • Ability to take strategic vision, share it across the organization and drive change.
  • Experience collaborating and influencing across multiple teams, levels, and stakeholders
  • Outstanding written and verbal communication skills, with ability to leverage data in storytelling
  • Project and process management/ownership experience
  • Ability to establish and maintain cross-functional working relationships across the enterprise
  • Strong problem solving, critical thinking, collaboration, change management, and negotiation skills
  • Operate in an ambiguous and rapidly changing work environment
  • Proven experience adapting to changing priorities and ability to prioritize both strategic and tactical deliverables
  • Microsoft Office proficient

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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