Technical Writer

Location
Perry, OK
Posted
Sep 16, 2021
Closes
Oct 16, 2021
Ref
JR2202
Category
Printing
Job Type
Employee
Employment Status
Full Time

Subsite in Perry, Oklahoma prides themselves on being the leading manufacturer in HDD horizontal drill and utility tracking systems. The plant in Perry stands out because it is a place for people to learn and thrive. Our employees enjoy coming to work because they know the people around them, not only as co-workers, but as neighbors and family members. All our locations build the intricate network of technology that contributes to The Toro Company. We contribute to building the communities, the cities, and the world.

We invite you to apply and join a team of highly skilled, and highly passionate people.

Job Purpose:

Research, write, and electronically produce instructional documentation such as operator’s manuals, installation instructions, and setup instructions. Create graphic line art, animations, and videos to enhance the overall communication effectiveness of the instructional documentation for Toro products.

Job Duties & Responsibilities:

  • Create accurate, instructional documentation using text, graphic storyboards, line art, animations, and videos.

  • Define and translate customer requirements into clear concise instructional documentation.

  • Study and apply storyboard concepts for the creation of graphics.

  • Study and apply the concept of reuse for text and graphics to obtain reduced translation cost.

  • Create and route workflow requests for changes and new material to the editor, team lead, and product teams (engineering, test, legal, and service) for review and incorporate appropriate changes in the documentation.

  • Manage a multi-project workload and complete all projects on time to meet production schedule requirements.

  • Apply appropriate metadata to graphic communications for searching and reuse.

  • Perform other duties as directed.

Job Qualifications:

  • Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.

  • 0-3 plus years’ experience in instructional documentation.

  • Experience with XML; database publishing preferred. Experience with Arbortext Epic Editor or similar application is desirable.

  • Experience with technical illustration, animation, and video creation required. Proficiency with Adobe Illustrator and Corel Draw preferred. Experience with Creo Illustrate and Creo Parametric CAD software preferred.

  • Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.

  • Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable. Ability to read detail and assembly drawings and schematics is desirable.

Other Job-Related Components:

  • Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation.

  • Create graphics that comply with the Toro Style Guide for Graphic Documentation.

  • Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and on-line requirements.

  • Communicate cross functionally with SME (subject matter experts), Engineering, Product Evaluation, Service, Legal, and Marketing.

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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