Lead L&D Consultant Client Engagement

Minneapolis, Minnesota
Sep 24, 2021
Oct 10, 2021
Employment Status
Full Time

About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target's distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact nearly 350,000 people worldwide in our stores, distribution centers and headquarters, you'll be a strategic partner to both the leaders and the team members who elevate and nurture the Target guest experience. Our dynamic, passionate and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward and professional advancement.

Working in Talent and Change we strive to ensure our talent is growing as fast or faster than the company and that they have the capability, confidence, and culture/climate needed to "help all families discover the joy of everyday life. You will leverage strong partnerships with clients and key partners across Headquarters as well as your learning & development knowledge to create a comprehensive, measurable learning and change strategies for solving business needs using training, and non-training solutions. You will serve as a trusted consultant, learning expert and mentor for a wide range of team members. You will be project leader for complex learning projects that require the ability to analyze and select the appropriate strategy, methodology and technology and the ability to lead cross-functional teams throughout the project management process while meeting deadlines. You will focus on helping the Target team, specifically Headquarters, adopt behaviors and continuously learn throughout key moments in their career. Your focus will be to ensure the organization is ready, willing and able to function at their best throughout transitions and transformations today and in the future.

As a Lead Client Engagement Consultant for Learning & Development, you will: serve as an interface point for learning and change needs throughout the HQ ecosystem. Identify the most critical gaps and key moments or transitions that require learning and change support (in partnership with HR and senior leaders). Execute on our service model by
  • Consult on learning and change needs and determine the path forward for a sustainable and scalable solution
  • Curate learning experiences to invest and build new capabilities prioritized with the Leadership Team & HR
  • Gather insights and data about clients to inform the needs of the future
  • Manage complex projects and timelines to meet the needs of clients across the HQ ecosystem
  • Marketing a common portfolio of development tools and learning solutions available to everyone when they need them

The exciting part of retail? It's always changing! Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:
  • 4-year college degree or equivalent experience, with 6+ years of relevant experience
  • Expert consulting skills (includes ability to lead, communicate, influence and demonstrate strong executive presence, business acumen and strategic mindset)
  • Effectively lead large complex cross-functional efforts and programs (includes robust project management, root cause analysis, scope and maintain service level agreements, develop resource recommendations, and strategy development)
  • Ability to take risks, innovate and challenge the status quo and work under ambiguous circumstances to achieve results
  • Excellent collaboration skills with ability to build and maintain strong relationships, and leverage resources and to drive towards solutions
  • Demonstrated success in listening and gathering diverse perspectives and experiences to build successful programs that benefit underrepresented groups.
  • Proven ability to build broad and deep business acumen quickly
  • Experience curating and developing a portfolio of internal and external learning and change content.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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