Description:
About us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target's distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact nearly 350,000 people worldwide in our stores, distribution centers and headquarters, you'll be a strategic partner to the both the leaders and team members who elevate and nurture the Target guest experience. Our dynamic, passionate and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward and professional advancement. HR Strategy & Operations owns many essential functions that support team members' experience of working at Target.

About This Opportunity

The HR Crisis Management Team is responsible for providing enterprise wide leadership & support in situations where the business is disrupted and team members are impacted due to crisis related events. As a member of Target's HR Crisis Management team, you will play an integral part in representing Human Resources working with internal, external and cross functional partners to mitigate and manage risks and associated impacts to the team & business. In addition, you'll participate in various partner projects providing the HR Crisis point of view.

As an accountable Sr Crisis Management Business Partner, you will:

Evolve, maintain & continually improve processes to create a modernized, sustainable approach to solutions for the HR Crisis Management Team; including working with HQ HR partners in various business disciplines, along with product owners and technology partners to implement operationalized and sustainable business capability solutions. You will be a centralized response resource, providing just-in-time crisis related direction & guidance to HR leaders at all levels in every part of the business (HQ, supply chain and stores) to manage incidents quickly and effectively, including, but not limited to:

• Creation of communication materials and maintaining relevant crisis related resources
• Support the daily processing of crisis related Critical Emergency (CEE) and related events
• Establish and maintain connections with enterprise level HR partners providing programmatic business-specific guidance, planning and support
• Promote crisis management strategy with critical internal and external partners to proactively ensure enterprise preparedness and response capabilities for our team during crisis events (examples; natural disasters, global pandemics, external disaster partner coordination)
• Ensure accuracy, consistency and compliance in data processing and retention
• Work independently via on-call rotation, managing incoming contacts and providing resolution to HR related issues - including nights and weekends

Relevant Business Skills

• Ability to navigate ambiguity and make decisions in the moment
• Ability to create business specific plans & bring them to life via project management
• Develop working business relationships and trust across multiple business disciplines
• Motivated self-starter with ability to excel at multi-tasking in a fast paced environment
• Ability to remain calm in tense situations
• Gather information from multiple sources to assess and act
• Strong problem-solving and critical thinking skills

About You:

• Minimum 4 year degree or equivalent work experience
• 5+ years prior experience in practical HR related support or direct ownership
• Cross-functional knowledge of HR operational support (HQ, Store, GSCL or P&B)
• Prior experience in Crisis Management related program management & support
• Problem solver; ability to quickly assess, analyze and present solutions effectively
• Strong verbal, written and presentations skills
• Excellent PC skills (Excel, Word, SharePoint)

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications: