Senior Network Operations Manager

Minneapolis, Minnesota
Oct 13, 2021
Oct 24, 2021
Employment Status
Full Time
Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly reimagining how we get the right product to the right guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop-in stores or on deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we're looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyze both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams.

Senior Manager - Domestic First Mile (DFM) Operations is responsible for driving several key program initiatives which are critical to the evolution and continued transformation of the domestic first mile. First, in this role you will own third party relationship and operational performance management for all Less-than-Truckload (LTL) shipments in the Target network. Partnering closely with our managed transportation provider you will drive operational excellence and identify opportunities for continued efficiencies based on both upstream and downstream requirements and inputs. Second, this role will manage and drive growth of the utilization of our middle mile dedicated fleets in service of first mile full truckload pickups from vendor and facility origins (Backhaul). This is a key source of underutilized capacity that has the potential to be hugely accretive to both cost and service metrics within the Domestic First Mile. Last, this role will own establishing the roadmap for activating management to IRD across our we pay network in partnership with teams such as TTOPS, DFM Operations and DFM Optimization. This role will require heavy external engagement with strategic third party providers, along with internal stakeholder engagement and management. The three programs this role will be responsible for are highly visible and have the potential to add tremendous value to the Target owned first mile network

  • Own all LTL shipments into the network
  • Identify order frequency opportunities to create efficiencies within the LTL network and convert to full TL
  • Partner with DFM Optimization to identify static routing opportunities for LTL vs. In-house consolidation
  • Partner with Middle Mile, DFM Facility and Vendor Operations to grow use of our middle mile dedicated fleets for first mile pickups
  • Identify cost savings opportunities and prioritize use of middle mile capacity accordingly
  • Own all operational performance management and routines for LTL and backhaul modes
  • Lead activation of management to IRD both internally within DFM and externally with our third party providers
  • Partner closely with TTOPs on sequencing to ensure alignment with ShipIQ activation and implementation

  • 4-year college degree or equivalent experience
  • 5+ years of leadership experience
  • Creative approach to problem solving
  • Strong analytical and reasoning skills
  • Excellent communication skills
  • Transportation management experience
  • Excellent interpersonal skills
  • Ability to manage teams remotely
  • Strong negotiator and influencer
  • Background in retail or transportation

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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