CommonBond Communities

Advantage Services Coordinator

Location
Minneapolis, MN
Posted
Oct 01, 2021
Closes
Oct 31, 2021
Ref
ADVAN001755-2_1
Contact
CommonBond Communities
Category
Other
Job Type
Employee
Employment Status
Full Time
\u003cp\u003eHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It\u0026rsquo;s why we\u0026rsquo;re more than housing\u0026mdash;we combine quality affordable homes with our on-site Advantage Services\u0026mdash;because we believe that with the right support and opportunities, all people can thrive. Today, over 13,000 people\u0026mdash;families, seniors, veterans, and people with disabilities and other barriers\u0026mdash;call a CommonBond community \u0026ldquo;home.\u0026rdquo;\u0026nbsp; Our core values are \u003cem\u003eRespect, Integrity, Partnership, Innovation,\u003c/em\u003e and\u003cem\u003e Excellence\u003c/em\u003e. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.\u0026nbsp;\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eWhy CommonBond Communities?:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eWork-life balance\u003c/li\u003e\n\u003cli\u003eCompetitive salary\u003c/li\u003e\n\u003cli\u003eEmployee referral program\u003c/li\u003e\n\u003cli\u003eComprehensive benefits package\u003c/li\u003e\n\u003cli\u003eEmployee recognition and rewards program\u003c/li\u003e\n\u003cli\u003eA respectful and growth-oriented workplace\u003c/li\u003e\n\u003cli\u003eA chance to make a difference in the community!\u003c/li\u003e\n\u003cli\u003eOngoing training and professional development\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eESSENTIAL JOB FUNCTIONS AND ASSOCIATED TASKS\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e1. Provide professional individual services coordination to meet the needs of residents at select housing communities\u0026rsquo;. \u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eRespond to referrals for individual services\u003c/li\u003e\n\u003cli\u003eIdentify and assess individual and family needs\u003c/li\u003e\n\u003cli\u003eProvide information, referrals, advocacy and brief counseling\u003c/li\u003e\n\u003cli\u003eWork with residents to set goals, develop plans, make referrals and connect with community service providers\u003c/li\u003e\n\u003cli\u003eMaintain ongoing communication with the referral source, the resident, other CommonBond Communities staff, and community service providers\u003c/li\u003e\n\u003cli\u003eMaintain accurate, timely and detailed documentation on casework in accordance with professional ethics and corporate procedures\u003c/li\u003e\n\u003cli\u003eAct as a liaison between community-based social services and housing management staff for the benefit of individual residents\u003c/li\u003e\n\u003cli\u003eResponds by phone to resident referrals from Property manager or others within 24 hours and arranges for an assessment appointment within five working days\u003c/li\u003e\n\u003cli\u003eConsults with casework consultant and/or supervisor as directed by protocols, procedures and Advantage Services guidelines\u003c/li\u003e\n\u003cli\u003eAct as an advocate for individual residents to assist with efforts to maintain affordable housing\u003c/li\u003e\n\u003cli\u003eProduce and annually update and directory of important community services for resident use.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e2. Plan, coordinate, promote and manage the delivery of other Advantage Center programs and services provided for the benefit of youth, adults and seniors. \u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eAssess adult, youth and family and seniors\u0026rsquo; needs.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eInitiate programs which promote education, employment, home ownership, wellness, independence and asset development.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eDevelop and maintain services and programs with community providers.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eCollaborate with other CommonBond Communities staff to meet program needs.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eMaintain records, compile statistics, documentation, and provide information as requested.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eCoordinate volunteer participation in the delivery of programs.\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003e \u003c/strong\u003eSolicit regular resident input for program planning.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e3\u0026nbsp; Program Administration\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003ePrepares or assists with service agreements.\u003c/li\u003e\n\u003cli\u003ePrepares or assists with quarterly/annual summary reports to owner/affiliate boards.\u003c/li\u003e\n\u003cli\u003eMonitors service provider agreements and reports to owner/affiliate boards.\u003c/li\u003e\n\u003cli\u003ePrepares monthly benchmark reports.\u003c/li\u003e\n\u003cli\u003ePrepares other reports as requested.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e4. Promotes positive relationships within the community and surrounding neighborhood\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003ePromotes positive resident/community involvement.\u003c/li\u003e\n\u003cli\u003eSupports resident association activities and leadership development through provision of technical and resource support.\u003c/li\u003e\n\u003cli\u003eDevelop collaborative relationships to support Advantage Center Operations.\u003c/li\u003e\n\u003cli\u003eWork closely with housing management staff to develop and maintain safe housing and to promote resident self-sufficiency\u003c/li\u003e\n\u003cli\u003eEffectively represent CommonBond Communities, and the housing communities in the surrounding neighborhood and relevant service networks\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e5. Team Participation\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003ea Work collaboratively with the site Advantage Services team.\u003c/li\u003e\n\u003cli\u003eParticipate collaboratively in Advantage Services staff meetings and training.\u003c/li\u003e\n\u003cli\u003eMeet regularly and work as team members with Property Management.\u003c/li\u003e\n\u003cli\u003eMaintain productive relationships with owner/affiliate boards and community partners.\u003c/li\u003e\n\u003cli\u003eParticipate in corporate projects and complete other assignments as requested.\u003c/li\u003e\n\u003cli\u003eParticipate in ongoing interactions with Resource Development team on volunteer recruitment and placement and fundraising efforts.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e6. Professional Development\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eDevelops an annual professional growth plan for continuing training\u003c/li\u003e\n\u003cli\u003eContributes to the professional growth efforts of the Advantage Services team\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003e7 . Performs other duties as assigned\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eMINIMUM REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eAssociates or Bachelors degree in related field or at least three years experience in a related field.\u003c/li\u003e\n\u003cli\u003eTwo years of experience providing individual services to a diverse population of individuals and families.\u003c/li\u003e\n\u003cli\u003eKnowledge of community resources and service networks.\u003c/li\u003e\n\u003cli\u003eExcellent interpersonal, verbal, and written communication skills.\u003c/li\u003e\n\u003cli\u003eDemonstrated experience working within diverse communities, which include people of various ages, gender, sexual orientations, national origins, income levels, ability levels, religious affiliations, races, and languages.\u003c/li\u003e\n\u003cli\u003eAbility to work well in a collaborative team environment with both internal and external partners.\u003c/li\u003e\n\u003cli\u003eAbility to network and develop community partnerships.\u003c/li\u003e\n\u003cli\u003eExperience utilizing MS Office and web based programs.\u003c/li\u003e\n\u003cli\u003eBe Certified in CPR and First Aid or have the ability to become certified within six months of starting position.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003eTraining in the aging process, elder services, disability services, eligibility for and procedures of Federal and applicable State entitlement programs, drug and alcohol use and abuse by the elderly, and mental health issues.\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003ePREFERRED REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eLicensed mental health professional.\u003c/li\u003e\n\u003cli\u003eFour or more years of experience providing individual services to a diverse population of individuals and families.\u003c/li\u003e\n\u003cli\u003eExperience working with refugees and/or knowledge of immigration procedures and issues\u003c/li\u003e\n\u003cli\u003eMaster\u0027s Degree in social work, human services or related field.\u003c/li\u003e\n\u003cli\u003eExperience with employment assistance, homelessness, mental illness, chemical dependency and disabilities.\u003c/li\u003e\n\u003cli\u003eKnowledge of low income housing programs.\u003c/li\u003e\n\u003cli\u003eSupervision experience with volunteers, interns or paid staff.\u003c/li\u003e\n\u003cli\u003eMultilingual\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003ePHYSICAL REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eAbility to sit for extended periods of time.\u003c/li\u003e\n\u003cli\u003eAbility to lift, carry, push and/or pull up to 50 lbs.\u003c/li\u003e\n\u003cli\u003eAbility to file documents.\u003c/li\u003e\n\u003cli\u003eAbility to enter data into a computer.\u003c/li\u003e\n\u003cli\u003eAbility to interact verbally with internal and external audiences.\u003c/li\u003e\n\u003c/ol\u003e\n\u003cp\u003e\u003cstrong\u003eOTHER REQUIREMENTS\u003c/strong\u003e\u003c/p\u003e\n\u003col\u003e\n\u003cli\u003eMust be willing and able to travel between sites.\u003c/li\u003e\n\u003cli\u003eMust be willing to work evenings and weekends as scheduled.\u003c/li\u003e\n\u003c/ol\u003e

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