CommonBond Communities

Site Front Desk Assistant

Location
St. Paul, MN
Posted
Oct 05, 2021
Closes
Nov 04, 2021
Ref
SITEF001775-2
Contact
CommonBond Communities
Category
Other
Job Type
Employee
Employment Status
Full Time
\u003cp\u003eHome is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It\u0026rsquo;s why we\u0026rsquo;re more than housing\u0026mdash;we combine quality affordable homes with our on-site Advantage Services\u0026mdash;because we believe that with the right support and opportunities, all people can thrive. Today, over 13,000 people\u0026mdash;families, seniors, veterans, and people with disabilities and other barriers\u0026mdash;call a CommonBond community \u0026ldquo;home.\u0026rdquo;\u0026nbsp; Our core values are \u003cem\u003eRespect, Integrity, Partnership, Innovation,\u003c/em\u003e and\u003cem\u003e Excellence\u003c/em\u003e. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eCommonBond Communities is excited to announce the search for a full-time\u003cstrong\u003e Site Front Desk Assistant \u003c/strong\u003eat our Skyline Tower property located in Saint Paul. Skyline Tower has 504 apartments dedicated to families. This position is full-time Monday through Friday.\u003c/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eSite Front Desk Assistant\u003c/strong\u003e is responsible for greeting visitors, answering phones, keeps the building secure, and provides administrative support to the property manager and other site staff.\u003c/p\u003e\n\u003cp\u003eSchedule: Monday - Friday, varied office hours.\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003eESSENTIAL FUNCTIONS\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAnswers and directs incoming phone calls, visitors, and residents and takes phone messages.\u003c/li\u003e\n\u003cli\u003eAnswers general inquiries about programs, services, site amenities, and promotes the site to the general public.\u003c/li\u003e\n\u003cli\u003eMaintains confidentiality of all correspondence or documents.\u003c/li\u003e\n\u003cli\u003eFollows all policies and procedures to maintain a safe and secure environment.\u003c/li\u003e\n\u003cli\u003eMaintains resident relations to insure the proper image of the site, staff, and CommonBond Communities.\u003c/li\u003e\n\u003cli\u003eRefers residents to services staff and programs as needed.\u003c/li\u003e\n\u003cli\u003eProvides access to the building as appropriate for emergency personnel, service deliveries, etc. as needed.\u003c/li\u003e\n\u003cli\u003eAttends to building janitorial needs as directed or in response to an emergency.\u003c/li\u003e\n\u003cli\u003eMaintains the visitor sign-in logbook and updates the management staff of visitor issues.\u003c/li\u003e\n\u003cli\u003eMaintains the key sign out log for program services.\u003c/li\u003e\n\u003cli\u003eReceives and assists with resident complaints and reports to the property or assistant property manager.\u003c/li\u003e\n\u003cli\u003eAssists with recording resident requests for maintenance work.\u003c/li\u003e\n\u003cli\u003eAddresses resident concerns in a timely manner and reports them to the property manager.\u003c/li\u003e\n\u003cli\u003eComplies with all fair housing laws.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003eMINIMUM REQUIREMENTS\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eHigh school diploma or equivalent.\u003c/li\u003e\n\u003cli\u003eExcellent verbal, written, and interpersonal skills.\u003c/li\u003e\n\u003cli\u003eTwo years of experience working with a front-desk/property monitoring environment or equivalent.\u003c/li\u003e\n\u003cli\u003eKnowledge in MS Office Suite (Word, Excel,) applications.\u003c/li\u003e\n\u003cli\u003eDetail-oriented; able to manage multiple projects and/or tasks.\u003c/li\u003e\n\u003cli\u003eDemonstrated ability to maintain an accurate filing and record-keeping system.\u003c/li\u003e\n\u003cli\u003eKnowledge and ability to work with diverse, economic, racial, and cultural populations.\u003c/li\u003e\n\u003cli\u003eKnowledge of safety and security processes and procedures.\u003c/li\u003e\n\u003cli\u003eDe-escalation and negotiating techniques.\u003c/li\u003e\n\u003cli\u003eAbility to respond to emergency situations in a calm, professional manner.\u003c/li\u003e\n\u003cli\u003eAbility to answer a multi-line phone system\u003c/li\u003e\n\u003cli\u003eMust have access to reliable transportation\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cspan style=\u0022text-decoration: underline;\u0022\u003e\u003cstrong\u003ePHYSICAL REQUIREMENTS\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAbility to sit for extended periods of time.\u003c/li\u003e\n\u003cli\u003eAbility to lift up to 25 pounds unassisted.\u003c/li\u003e\n\u003cli\u003eUse hands repetitively to finger, handle, feel, or operate standard office equipment.\u003c/li\u003e\n\u003cli\u003eAbility to reach above and below shoulders.\u003c/li\u003e\n\u003cli\u003eAbility to bend at the waist, kneel, and stoop.\u003c/li\u003e\n\u003cli\u003eAbility to stand for extended periods of time.\u003c/li\u003e\n\u003cli\u003eAbility to walk and climb steps, indoors, and outdoors in daylight and evening hours.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e

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