Senior Content Designer (UX Writer)

Brooklyn Park, Minnesota
Oct 13, 2021
Nov 01, 2021
Employment Status
Full Time
About Target

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Our purpose is to help all families discover the joy of everyday life. As a Content Designer (UX Writer) on the Core Commerce team, you'll bring that purpose to life across many of the digital experiences that guests encounter when they're choosing Target.

About the job

We're looking for a writer who can use Design Thinking to help transform the way Target communicates with its e-commerce guests. You'll be embedded in a User Experience team, working alongside designers, product owners, business partners, and developers to deliver best-in-class UI, but you'll also have the support of the Content Design team to compare notes on writing, language, and how content comes to life across the organization. You'll be empowered to not only create clear and engaging content for existing experiences, but to envision entirely new experiences and proactively seek out ways that content can bring joy and ease into the lives of our guests.

Day-to-day, you will...
  • Write content and develop content recommendations for guest-facing experiences, synthesizing Target's tone and voice, guest needs, business requirements, and principles of UX.
  • Track the end-to-end communication flow and proactively reach out to partners in the space to ensure consistency and cohesion.
  • Collaborate closely with designers, product owners, researchers, accessibility consultants, data analysts, software engineers, and your fellow content designers.
  • Advocate for guest communication needs and priorities.
  • Learn to conduct basic user experience research with the guidance of the UX research team. Collaborate with researchers to identify larger research needs and gaps in understanding of our guest's behaviors and desires.
  • Learn from business data and guest insights to help inform your content.
  • Participate in critiques, workshops, and skill-development opportunities.
  • Be part of a rapidly growing culture and team committed to inclusivity, accessibility, and authenticity for all Target guests.

Minimum requirements
  • 4-year college degree and/or equivalent experience.
  • 3+ years of professional writing experience.
  • A portfolio that showcases your passion for language and commitment to UX principles.
  • Ability to present and defend the strategy and choices behind your work.
  • Excellent problem-solving skills and ability to work in ambiguous environments.
  • Ability to hear feedback, defend your decisions when necessary but also adjust your approach to the language or problem when necessary.
  • Interest in learning more about the intersection of language and design in user experience.
  • Experience with design tools like Figma or Sketch is a plus.

*Open to remote candidates and working arrangements.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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