Data Recognition Corporation

Business Systems Analyst

Maple Grove, MN
Oct 19, 2021
Oct 22, 2021
Data Recognition Corporation
Job Type
Employment Status
Full Time

Req #193

Thursday, September 30, 2021 DRC is one of the largest educational assessment and curriculum/instruction companies in the industry.   Data Recognition Corporation - Maple Grove, MN
Business Systems Analyst
Company cannot provide sponsorship for this position
No agencies, please 


The Business Systems Analyst role bridges the gap between IT and business partners, with focus on data analysis, process assessment and improvement, application deployment support, and business intelligence.  The position engages business leaders and users to understand how changes to process, products, services, software, or hardware can improve efficiencies and add value.  The position facilitates solutions that balance technical functionality & feasibility against financial considerations, specifically within DRC’s corporate technology space.

Essential Position Responsibilities:

  • Identifies opportunities to improve processes and strategies with technology solutions.
  • Partners with stakeholders, end users, and technical resources to design, implement, and maintain internal processes or services.  Analyzes and (re-)engineers business processes.
  • Elicits requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis, and task and workflow analysis.
  • Translates business needs into high-level technical specifications and design.
  • Supports process and technology change management with impacted end users.
  • Collects, aggregates, processes, and analyzes data sets to improve products, hardware, tools, software, services, or process.
  • Constructs descriptive analytics and data visualizations for stakeholders, executives, and clients. 
  • Uses a variety of data analysis and organization tools to research and discover impactful insights to answer business questions and solve problems.
  • Creates and maintains knowledge articles, training materials, and end user communications.


  • Bachelor’s degree in IT, Computer Science, or related field.
  • 3+ years of relevant business analysis or system support experience.
  • Experience with business requirements gathering, analysis, and translation to system requirements.
  • Excellent analytical and problem-solving skills.
  • Strong proficiency with productivity applications, including Microsoft Excel.
  • Familiar with IT end user technology and terminology, including IT asset management (ITAM).
  • Familiar with IT infrastructure technology and terminology, including storage, server, & network.
  • Familiar with Disaster Recovery technology assessment & deployment.
  • Experience with scripting languages and business process automations.
  • Experience with structured relational databases and complex SQL querying.
  • Experience with contact center telephony or ticketing data analysis and reporting.
  • Excellent interpersonal and written communications skills.  Comfort with translating technical discussion for non-technical staff.
  • Demonstrated experience in writing software requirements and test specifications.
  • Ability to multitask, prioritize, and manage time effectively across multiple activities.
  • Proven ability to quickly learn new applications, processes, and procedures.
  • Curiosity of further expanding knowledge and understanding of technology.

    Preferred Qualifications:

  • Relevant industry-standard technical certifications.
  • Experience with WordPress.
  • Familiar with Active Directory, SnipeIT, Mitel, or ServiceNow systems.
  • Familiar working within data warehouse deployments.
  • Familiar with ThoughtSpot, Power BI, Tableau or other BI platforms.
  • Excellent data entry, proofreading, and organizational skills.

    DRC retains the right to change or assign other duties to this position

    No Agencies, Please

    Company cannot provide sponsorship for this position

    Data Recognition Corporation is an Affirmative Action/Equal Opportunity Employer M/F/D/V


    Data Recognition Corporation is an Affirmative Action/Equal Opportunity Employer, M/F/D/V and prospective employees will receive consideration without regard to race, color, creed, religion, national origin, sexual orientation, gender, marital status, status with regard to public assistance, membership or activity in a local commission, disability, age, protected veteran status, or membership in any other legally protected class.    Other details Job Family Info Tech/Info Sys Pay Type Salary Required Education High School Job Start Date Thursday, September 30, 2021 Apply Now

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