Director Claims Operations (Full-Time Remote or Hybrid)

Employer
Target
Location
Brooklyn Park, Minnesota
Posted
Dec 02, 2021
Closes
Dec 12, 2021
Employment Status
Full Time
Description:

About us:

Target is an iconic brand, a Fortune 500 company and one of America's leading retailers. Right on pace with Target's distinctive retail brand, in a role in Target Finance and Accounting, you will be a truly collaborative partner with a seat at the table. You'll bring your unique point of view, experience and passion for the work to your team and internal clients. In Finance, you'll be an integral voice in discussions that lead to Target's unparalleled shopping experience. Your analysis and recommendations will be directly applied to critical business decisions, from sales to merchandising and beyond. Within Finance, you'll enjoy the interesting challenges of the competitive retail space. Your contributions come to life in virtually every area of this dynamic enterprise. You will grow and be challenged in your career while having a healthy balance with life outside of work.

Working within Risk Management, your mission will be to leverage your expertise to balance proactive protection and real-time mitigation of risks. Our team, including Claims, Insurance, Finance, and Safety allows for a well-rounded approach to managing risk across all operations. We serve our organization and guests with solutions that create value, mitigate risk, influence and enable the business while ensuring compliance

As a Claims Operations Director, you will develop and drive strategies to deliver operational claims outcomes that align with the claims and insurance team's overall claims management strategy, across workers compensation and general liability for Target and its subsidiaries. In this position, you will lead a team of claim managers and work cross functionally to drive Target's philosophy across the organization and with our vendors. You will recommend and align on annual KPIs and oversee the execution of Target's third-party claims administer and managed care vendor against those KPIs, including overall vendor staffing and performance. You will also develop claim negotiation strategy and provide authority on higher severity individual claims in both workers compensation and general liability.

Core Responsibilities of this job are described within this job description. Job duties may change at any time due to the business needs.

About you:

  • Claims management knowledge - workers compensation and general liability
  • Understanding of data, financial and actuarial reports
  • Strong verbal and written communication


  • Independent decision making
  • Bachelor's degree and/or equivalent experience
  • Prior experience building and leading a team


This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target's needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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