Sr Business Partner, Experiential Operations - Men's/Kid's/Newborn/Infant & Toddler

Minneapolis, Minnesota
Nov 20, 2021
Dec 06, 2021
Employment Status
Full Time
About Us:

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Right on pace with Target's distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they'll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams. A role with Experiential Operations means a big opportunity to continuously elevate guests' in-store experience to new levels of awesome. Whether it's Visual, Technology or Events, this team focuses on the processes that ensure a guest experience far above anything the competition can offer by nurturing Target brand love and loyalty at the store level.

Use your talents and experience with advanced proficiency on specific subject matters to apply established standards, practices and processes, lead projects within your department, and participate in large projects across the enterprise. Demonstrate self-direction, detailed problem solving, independent judgment and decision making in order to drive results for Store Operations.

As a Sr. Business Partner in Experiential Operations - Mens/Kids/Newborn, Infant, Toddler, you will drive an improved guest experience and profitable sales by driving operational improvements, improving processes and being a voice of the guest and store team members and support the implementation of key priorities across the team to achieve the defined outcomes. You will build strong partnerships to help you influence and drive impact to business strategies, and will collaborate with cross-functional partners across Merchandising, Store Operations, Marketing, etc. to solve defined business problems, develop new tools, training and resources, and support innovation by building/refining store processes. You'll collaborate with leaders, peers, and business owners to develop content, use store knowledge and give feedback where needed, and will develop a feedback loop with store leaders to gain clarity on opportunities within your areas of accountability. You will own, support, and/or participate in all aspects of project management and be accountable to ensure all project deadlines are met. You will lead or support efforts to reduce store expense, simplify processes, and improve team member and guest experience. You will be a key partner and responsible for identifying trends, reviewing best practices, and collecting data and insights to inform recommendations for Store Operations leaders, teams, and partners. You will be a key resource to store leaders through your active engagement in-stores and ability to apply store knowledge, through store visits and a variety of communication channels. As part of this role, you will be required to proactively understand, identify, and solve opportunities with operations and guest experience in store. Job duties may change at any time due to business needs.

About You:
  • Four-year degree or equivalent experience
  • 3-5 years of work experience in a specialty retail or operations environment with an understanding of apparel retail operations
  • Project and process management/ownership experience
  • Ability to establish and maintain cross-functional working relationships at multiple levels
  • Experience influencing key business partners and senior leadership, without authority
  • Ability to connect projects and concepts across teams to create an informed perspective
  • Ability to work independently and solve problems with limited direction
  • Strong written, verbal, and conflict management skills
  • Microsoft Office proficient

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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