Finance Shared Services Analyst

Location
Bloomington, MN
Posted
Nov 23, 2021
Closes
Dec 23, 2021
Ref
JR2895
Job Type
Employee
Employment Status
Full Time

We are looking for an entry to mid level Finance grad who enjoys team collaboration and strives to make an impact. Join our amazing culture today!

JOB PURPOSE:

Improve daily operations across shared services including the reconciliation of vendor invoices, customer payments, employee credit card use, channel rebates and marketing programs. Evaluate operational effectiveness in the core services of receivables, payables, corporate credit card, and marketing programs by identifying process bottlenecks and breakdowns. Understand leading practices and key metrics to measure performance, set appropriate targets and define tangible actions to meet efficiency, effectiveness, quality, and service goals.

DUTIES & RESPONSIBILITIES:

  • Optimize process flows by analyzing each step and providing solutions to operate most efficiently. This includes optimal handling of standard and non-standard transactions including but not limited to:

  • Accounts Receivable: root cause unprocessed and manual cash receipts; analyze discrepancies and disputes.

  • Accounts Payable: resolve invoice exceptions commonly due to price, receiving, approval, and billing errors, delays, and discrepancies.

  • Corporate Credit Card: reconcile credit card transactions and oversee all card administration.

  • Marketing Programs: validate rebates, claims, and commission payments for proper documentation and acceptance.

  • Payment Operations: process payments for marketing incentives, employees and vendors; administrate virtual card and supply chain financing programs.

  • Focus on data and segment the top issues to drive actionable business decisions and process improvement recommendations.

  • Detail exceptions and process interruptions requiring manual intervention to improve the existing flow.

  • Use data to measure and trend service performance over time.

  • Further analyze root causes targeting impactful pain points and opportunities.

  • Create and maintain performance scorecards by function to portray effectiveness of processes.

  • Stay abreast of leading industry practices and measure customer service according to best practices.

  • Review and update process documentation as needed.

  • Participate in other related events including projects, audits, system or process changes and industry forums/conferences as appropriate.

JOB DIMENSIONS:

  • Collaborate with teams across the company, which commonly includes sourcing for supplier issues, treasury for bank/payment variances, employees for credit card needs, and credit for customer payments.

  • Learn core services, dissect routine discrepancies and resolve common reconciliation errors.

  • Build knowledge and efficiency delivering high quality output both in volume and results.

  • Remedy ordinary errors and manage fundamental inquiries.

  • Demonstrate analytical aptitude and data driven analysis while gaining proficiency and knowledge of key systems.

SPECIFICATIONS:

  • BS/BA in business, accounting, finance, information technology, other related degree or equivalent experience.

  • 0-5+ years of relevant experience.

  • SAP system experience desirable.

  • Knowledge of Business Intelligence reporting practices and tools such as Power BI desirable.

  • Conversational Spanish speaking skills a plus.

  • Demonstrate a mindset and openness for continuous improvement.

  • Communicate and collaborate with business partners and internal and external customers.

  • Ability to transform business processes and use data to influence meaningful change.

  • Ability to use data to measure current effectiveness and map future opportunity.

  • Demonstrate detail orientation, solid customer service, and clear communication skills

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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