Data Recognition Corporation

Mail Support Specialist

Maple Grove, MN
Dec 02, 2021
Jan 01, 2022
Data Recognition Corporation
Job Type
Employment Status
Full Time

Req #255

Wednesday, October 27, 2021 DRC is one of the largest educational assessment and curriculum/instruction companies in the industry.  

Job Title:  Mail Support Specialist

Department: Document Services- Digital Operations      Pay Grade: H1 

Effective Date:  7-15-2021                                             Reports to: Inserting Manager



This position supports the Mail Processing Coordinator specifically and the Inserting Department in general to ensure on time/quality delivery of our services for mail/ship customers.  There is an indirect reporting line to the Mail Processing Coordinator.

Essential Position Responsibilities:

  • Monitor material/supplies availability and take action to ensure timely job start-up &  workflow efficiencies.
  • Assemble packages, complete documentation, and meet schedules established for the Terra Nova product. 
  • Assist with all facets of Quality Assurance within the department.
  • Learn and work on production equipment as warranted.
  • Complete proper postal/shipping paperwork in support of timely shipments as needed.
  • Process daily spread sheets and paperwork for project managers in a timely manner as needed.
  • Understand and perform all aspects of post processing and U.S.P.S. defined requirements.
  • Adherence and enforcement of all inserting processes, procedures, and quality initiatives
  • Complete post-processing paperwork.
  • Interact with Project Management, as well as other departments, as an information resource.
  • Responsible for keeping work area clean and orderly.
  • Assume any of the Mail Processing Coordinator’s responsibilities when needed. 
  • Preferred Qualifications

  • High school diploma or equivalent
  • Superior knowledge of U.S.P.S. rules and regulations
  • Basic computer skills
  • Detail orientated
  • Excellent organizational and mathematical skills
  • Ability to multi-task in a fast-paced environment
  • Ability to follow defined processes and procedures
  • Knowledge of base inserters, folders, cutters, and sheet feeders
  • Customer service skills

    Essential Job Requirements:

  • Displays initiative towards the success of DRC and the Inserting Department
  • Report to work promptly when scheduled
  • Be able to work under supervision and accept feedback 
  • Relate effectively and work respectfully with diverse work groups
  • Ability to consistently perform well during times of increased workload
  • Ability to set and consistently meet deadlines with accuracy and completeness
  • Manage multiple job functions simultaneously
  • Promptly notify Supervisor/Lead of any irregularity that may negatively affect commitments to our clients.

    Reporting to this position:  No direct reports


    Physical Requirements:

    ·         Ability to sit and/or stand for up to 8-hour periods of time

    §  Ability to push, pull and/or lift 50 pounds or more routinely


    DRC retains the right to change or assign other duties to this position.

    Data Recognition Corporation is an Affirmative Action/Equal Opportunity Employer, M/F/D/V and prospective employees will receive consideration without regard to race, color, creed, religion, national origin, sexual orientation, gender, marital status, status with regard to public assistance, membership or activity in a local commission, disability, age, protected veteran status, or membership in any other legally protected class.    Other details Job Family Operations Pay Type Hourly Apply Now

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