Sr Business Partner Store Ops, Store Communications (FT Remote or Hybrid)

Minneapolis, Minnesota
Jan 12, 2022
Jan 28, 2022
Employment Status
Full Time
Store Operations Sr. Business Partner - Store Communications

Classification: Exempt

Date: January 2022

About Us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

Right on pace with Target's distinctive retail brand, Target Store Operations is transforming for the better. Here, your work directly supports the store mission to be the guest-favorite through successfully developing and communicating the processes for operations, structure, model, technology and workforce management activities at over 1,900 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you offer specific and valuable experience within the massive store operations scope? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams.

A role within Store Communications means a big opportunity to continuously improve the communication channels between Target Corporate and our team members and leaders in the field.

As a Store Communications Senior Business Partner, you will:
  • Consult and influence with cross functional HQ teams to write communication for store and field leaders; support a specific business by writing a variety of communications including: quarterly strategies, new merchandise sets, brand launches, pilots and tests, emails, and more.
  • Gain an understanding of store process and operations to clearly write with a store and guest lens.
  • Write in a variety of styles (technical, conversational, strategic) and update content for Target stores' intranet and mobile platform.
  • Be responsible for consulting, drafting, copyediting, formatting and sending communication to store teams and leaders across the country.
  • Manage multiple pieces of communications, hold peers accountable to timing and action, and meet all deadlines.
  • Collaborate with design, video and other creative staff to ensure all forms of communication support Target's strategies and are prepared and executed appropriately.
  • Support end to end initiatives that drive operational improvement in stores via updated processes, operational efficiencies, and elevated team member and guest experience.
  • Represent Store Operations in enterprise cross-pyramid initiatives and ensure that store impact is communicated and understood.
  • Be curious by exploring ways to improve communication processes internally and for stores and field leaders.
  • Complete an on call rotation a few weeks per year to support any potential urgent communication needs.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:
  • Four-year degree or equivalent experience in Communications, Journalism, Public Relations or Marketing
  • 4-6 years of work experience in a retail operations environment, the service industry or as a communications professional
  • Ability to establish and maintain cross-functional working relationships
  • Ability to manage projects effectively and work in an ambiguous environment
  • Strong critical thinking and problem solving skills
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office
  • Stores experience at Target preferred

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target's needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado, Connecticut or Nevada residents is $62,500 to $112,500. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Find competitive benefits from financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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