Analyst I, IT Support
- Employer
- The Toro Company
- Location
- El Cajon, CA
- Start date
- Jan 25, 2022
- Closing date
- Feb 24, 2022
Job Details
Job Purpose:
Develop, maintain, and enhance plant operations planning, reporting analysis, and tracking systems using Microsoft Office, SAP and manufacturing software tools. Works with plant personnel to solve technical issues and communicate and enforce IT standards. Support the manufacturing engineers and management in defining information technology needs and appropriate software/hardware solutions for plant users.
Job Duties & Responsibilities:
- Review, evaluate and implement requests from user departments.
- Analyze systems problems, determine root-cause and initiate corrective action.
- Troubleshoot at the physical level of the network, working with network measurement hardware and software, as well as physical checking and testing hardware devices.
- Provide backup support to other regional Toro company locations. This involves helping with day-to-day issues and traveling to support large project implementations and helping provide coverage.
- Define end-user needs, and work with other to architect/design, implement, test, document, and maintain end-user system(s). Develop clear and concise documentation for instruction manuals.
- Identify end-user training needs and provide appropriate hardware/software solutions.
- Support and maintain plant applications and infrastructure systems including desktops, servers, printers and phone systems.
- Ensure data/system security complies with Toro corporate policies to protect the Toro information technologies from unauthorized access, use, or interruption. Ensure information technology security provides the necessary safeguards for good business practice and meets all corporate and government regulatory requirements.
- Work with other Toro plants to help drive alignment and standardization to cross-plant and enterprise systems.
- Drive continuous improvement through the use of emerging and commercially available technology services and processes to increase effectiveness.
Job Qualifications:
- Bachelor’s degree in computer programming or related field or equivalent work experience.
- Manufacturing and SAP experience preferred.
- Minimum four years of programming and systems analysis, or systems software applications, PC repair, providing support to users required.
- Experience in Microsoft desktop OS (Windows 8,9,10, etc.), data communications, operations and personal computers required.
- Knowledge of system requirements definition (RD) processes.
- Ability to solve technical issues and escalate when appropriate.
- Experience with PowerShell and other scripting languages desired.
- Must be able to develop and maintain PC’s, printers, peripherals, and infrastructure.
Other Job-Related Components: (e.g., Physical demands, working conditions, travel)
- Must be available for off hours support rotation.
- Must be willing to travel up to 25% of the time.
#LI - Onsite
We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Company
History
The Toro Company has a pioneering spirit. The company began as Toro Motor Co., an engine supplier for Bull Tractor Co., and survived the tumultuous years of World War I by building steam engines to support the war effort. Toro shifted gears in 1920, changing its name to Toro Manufacturing Co. and refocusing on farming equipment.
In 1921, Toro created the first mechanical golf course maintenance equipment by mounting five lawn mowers behind a Toro tractor to mow the fairways at Minikahda Country Club in Minnesota. As the company expanded further, it established a network of distributors that still exists today. These distributors enhance the professionalism and knowledge associated with the Toro brand.
Toro entered the international marketplace in 1928, shipping golf course and grounds maintenance products worldwide. Throughout the 1900s, Toro developed innovative products to serve homeowners and professionals alike, a growth that continues in the new millennium.
Vision
Toro has a vision for the future and the wisdom of the past. Since 1914 Toro has created innovative, high-quality products that are the best in the turf and landscape market. For us, success is measured not just in numbers but also by the satisfaction of our customers, the preservation and beauty of the environment, and the growth of our employees.
Toro's products are as diverse as our customers. From landscapers and golf course managers to homeowners, grounds and sports field managers and beyond, our equipment is built to satisfy the needs of our customers.
In addition, Toro also gives back to the industry and the communities it serves. Through The Toro Foundation, a portion of every Toro purchase is returned to communities and the turf industry. And The Toro Scholars Program awards scholarships to tomorrow's outdoor landscape industry leaders.
Mission
Toro's mission is to be the leading worldwide provider of outdoor landscaping products, support services and integrated systems. We also explore new opportunities that build revenue growth and sustainability using our core competencies to gain a leading market position.
Environment
Toro is a company with its eyes focused on a future of innovation and growth, yet firmly rooted in its rich heritage. Toro is its people and the commitment that each employee brings to their job. Toro knows that our company's best chance for success is to unleash the potential of our best resource - our people. It's their efforts that have built our company, and that will carry us into the next century.
Benefits
The Toro Company offers a well-balanced benefits program designed to provide a basic level of retirement security and protection against the risks of illness, accident, disability and death. Several of the plans offer the employee flexibility to purchase additional coverage protection at group rates, depending on their individual and family needs. A brief selection of benefits include:
- Medical Plan
- Dental Plan
- Life and Accidental Death and Dismemberment Coverage
- Disability Coverage
- Business Travel Accident Coverage
- Toro 401(k) Employee Investment Savings and Toro Matching Plan
- Employee Stock Ownership Plan
- Tuition Reimbursement
- Health Care and Dependent Care Spending Accounts
- Vacations
- Holidays
- Product Purchase Programs
- Employee Assistance Program
- Credit Union
- Free Parking
- Location
-
Bloomington
MN
US
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