Health Care that Starts with You!
Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 600,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.
UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.
Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.
At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.
UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.
WORKING AT UCARE
Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.
Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 13 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.
PORTFOLIO AND RESOURCE COORDINATOR
Work Location: Remote, Standard and Hybrid (in the office 3 days or more per week).
The health and safety of our employees, members, providers, and our community is our highest priority. Therefore, all new employees are expected to be fully vaccinated against COVID-19 prior to starting at UCare, subject to limited exceptions such as for a sincerely held religious belief or for medical reasons.
This position is responsible to collaborate with the Project Management Office on project portfolio intake, prioritize and engage in resource utilization review and assignments to the project work in the portfolio. Produce department utilization and time tracking reports. Assist in tracking the portfolio for efficient and effective use of the portfolio's resources to deliver company initiatives. Assist in monitoring project demand to determine where capacity shortages or surpluses may arise in the future and suggest potential solutions in light of large project projections. Provide onboarding to new IT team members. This position requires excellent communication, facilitation, and documentation skills and the ability to multitask simultaneous efforts.
• Track and assist in the allocation of IT resources in a timely and accurate manner, discussing demand issues with Project Leads, Project Managers, and IT Director(s).
• Recommend process improvements where appropriate and ensure the correct resource management processes are followed
• Conduct impact analysis of requested resource changes and communicate the results to all relevant stakeholders.
• Proactively communicate with IT and Project Management Office to ensure effective resource allocation and issue resolution.
• Monitor project demand to determine where capacity shortages / surpluses may arise in the future and suggest potential solutions, especially in light of large projects coming up.
• Track projections to actuals for the IT department
• Other projects and duties as assigned.
Bachelor's degree in Computer Science preferred; demonstrated experience may be considered in lieu of degree.
Three years of resource coordination/resource management, ideally within a corporate/professional environment with project demand and capacity planning experience. A demonstrable track record of successful project intake planning and managing of resources.
Experience in health care or managed care. Experience with Project Lifecycles. Experience with ITIL and ITSM.
THE UCARE DIFFERENCE
The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.
As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.
JOB POST DATE: 04/11/2022