Operations Specialist
Company Introduction
East View is a leading provider of native and translated foreign language information products and services, including Slavic, Chinese, and Arabic databases, print periodicals, and books. We serve all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries and law firms.
Position Summary:
We are seeking an individual who loves to organize, problem-solve, and is highly detail-oriented as our Operations Specialist. This position works to procure, fulfill, and support orders for academic, public and government libraries all over the world with foreign-language books, movies, atlases, etc.
Duties:
- Procure books, serials and other materials from various vendors
- Develop and maintain partnerships/business relations with suppliers all over the world
- Track and analyze irregular serial orders
- Ensure accurate order fulfillment
- Prepare catalog lists using customer-specific parameters
- Invoice customer orders
- Provide professional customer service and problem resolution
- Other tasks as assigned
Requirements:
- Bachelor's degree or work equivalent
- Amazing attention to details (bonus points if you love this kind of work)
- Excellent oral and written communication skills
- Task-oriented with experience completing projects with tight deadlines
- Foreign language skills (especially Korean or Chinese) a plus but not required
- Experience with Microsoft Excel a plus
- Curious, collaborative, and adaptable
Workplace Details
- This is an onsite position located in Minnetonka MN near Hopkins Crossroads/Hwy 394
- Some remote work days are possible but this position cannot be fully remote as we handle physical products
Apply Here: https://www.click2apply.net/2VPlaECeZmmxktXYuEqKn
PI173371639