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Lead Product Owner - Workforce Management

Brooklyn Park, Minnesota
Closing date
May 25, 2022

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Retail / Wholesale
Employment Status
Full Time

Lead Product Owner - Workforce Management

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

HR Product and Technology Operations:

Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target's distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact nearly 350,000 people worldwide in our stores, distribution centers and headquarters, you'll be a strategic partner to the both the leaders and team members who elevate and nurture the Target guest experience. Our dynamic, passionate, and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward, and professional advancement. Working with HR Product and Tech Ops, you'll focus on the powerful and innovative systems and technologies that team members depend on to manage both work and life. Whether it's time reporting or team member training, these critical systems keep things running smoothly. HR Product and Tech Ops is service-oriented, and puts team member success at the heart of our activities. So when it comes to parental leave, or planning a vacation based on paid time off, our goal is to give Target team members easy access to intuitive systems with relevant, complete and accurate information.

About the Job:

Working in HR Product supporting the enterprise Workforce Management capability, your product will be integral to the team member experience across Stores, Global Supply Chain, and HQ. The WFM Product teams support forecasting, scheduling, timekeeping, and WFM mobile capabilities across the enterprise. You will work with Stores, Supply chain, HR, Compliance, Operations, and other key teams across Target to ensure we provide personalized, and operationally efficient scheduling solutions - providing hourly TMs the opportunities to create the scheduling experience of their choice while simplifying/automating day to day tasks for leaders.

Product Teams at Target are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology, discovery and design work.

As a Lead Product Owner, you will work in the product model and will partner to develop a comprehensive product strategy, related roadmap, and set key business objectives (OKRs) for your respective product. You will need to leverage the knowledge of your product, as well as, customer feedback and establish other relevant data points to assess value, develop business cases, and prioritize the direction and desired outcomes for your product. You will lead a product and work in unison with engineers, UX designers, data scientists and business partners to deliver a product.

You will be the "voice of the product" to key stakeholders to ensure that their needs are met and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for your team and stakeholders.

You will encourage the open exchange of information and viewpoints, as well as, inspire others to achieve challenging goals and high standards of performance while committing to the organization's direction. You will foster sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles, and partner with product teams across the organization to help them achieve their goals while pursuing and completing yours. Job duties may change at any time due to business needs.

About you:

  • 4-year college degree (or equivalent experience)
  • 6+ years of product/WFM experience or equivalent domain experience
  • Strong Workforce Management (WFM) domain and functional knowledge of WFM systems (e.g UKG) with the ability to set strategic direction, design and deliver effective solutions by leveraging internal and external information
  • Understanding of the WFM tech landscape with proven ability to advocate and communicate objectives and key results to ensure successful delivery of WFM priorities
  • Strong communication skills, with proven ability to influence peers, key stakeholders and leaders
  • Experience with technology and ability to facilitate communication between business and technology teams
  • Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
  • Proven ability to lead a body of work with cross functional partners

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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