Consumer Analyst

Location
Saint Paul, Minnesota
Posted
Apr 29, 2022
Closes
May 17, 2022
Employment Status
Full Time

Closing Date: 05/17/2022

LA3 Salary Range: $17.61 - $25.92/hourly; $36,769 - $54,120/annually

Job Summary

The Office of Attorney General Keith Ellison — one of Minnesota’s largest public law offices and recently recognized as a Star Tribune 2021 Top Workplace — has a clear mission: we help Minnesotans afford their lives and live with dignity, safety, and respect. We are a dynamic group of dedicated professionals who could all work elsewhere but choose public service as a calling, and we are actively building an internal culture that supports that calling.

The Office of Minnesota Attorney General Keith Ellison is seeking two qualified Consumer Analysts to assist the Office to improve access to justice, fairness, and opportunity for Minnesotans in a wide variety of matters including the following: debt collection, employment, utilities, medical billing, and housing.  Analysts are primarily responsible for answering the Office’s Consumer Assistance Hotline and providing information to Minnesotans on a range of inquiries and assisting in resolving disputes when possible.  This position also involves preparing responses to correspondence the Office receives from the public.  Analysts work collaboratively with our consumer protection staff and occasionally attorneys to review consumer complaints for violations of consumer protection laws, gather evidence, and prepare documents.

This position is a rare opportunity to be a part of a committed team of Minnesota Attorney General professionals whose common mission is to make a positive difference in the lives of Minnesotans from all backgrounds and requires dynamic individuals with excellent organizational and communication skills, as well as the ability to work creatively and collaboratively.  You will receive training on various consumer protection topics.

Minimum Qualifications

  • Bachelor’s Degree or demonstrated similar experience
  • Good academic credentials
  • Proven ability to show excellent judgement, character, and work ethic
  • Proficiency in Microsoft Office
  • Demonstrated skill in:
  • Research and writing
  • Critical thinking
  • Communication

Preferred Qualifications

  • Fluency in Spanish, Hmong, Somali or other relevant language for Minnesota’s diverse communities

Why Work for Us

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short- and long-term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation, and sick leave, and 11 paid holidays each year.

Public service with this office may qualify applicants to have part of their student loans forgiven under a federal student loan forgiveness program for state government employees.  (Visit www.studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more information.)

Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence, and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.

How to Apply

Interested applicants must apply online through the State of Minnesota Careers website, which is the State’s official application and hiring site. The deadline for applications is 05/17/2022.

  1. Go to www.mn.gov/careers;
  2. Apply for posting number 55128

Direct Link: job posting

Contact

If you have questions, contact K.C. Moua at kc.moua@ag.state.mn.us (651) 757-1279.

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