Consumer Analyst
- Employer
- Minnesota Attorney General's Office
- Location
- Saint Paul, Minnesota
- Start date
- Apr 29, 2022
- Closing date
- May 17, 2022
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- Category
- Business, Energy / Utilities, Financial Services, Government, Human Resources, Marketing, Public Relations
- Employment Status
- Full Time
Job Details
Closing Date: 05/17/2022
LA3 Salary Range: $17.61 - $25.92/hourly; $36,769 - $54,120/annually
Job Summary
The Office of Attorney General Keith Ellison — one of Minnesota’s largest public law offices and recently recognized as a Star Tribune 2021 Top Workplace — has a clear mission: we help Minnesotans afford their lives and live with dignity, safety, and respect. We are a dynamic group of dedicated professionals who could all work elsewhere but choose public service as a calling, and we are actively building an internal culture that supports that calling.
The Office of Minnesota Attorney General Keith Ellison is seeking two qualified Consumer Analysts to assist the Office to improve access to justice, fairness, and opportunity for Minnesotans in a wide variety of matters including the following: debt collection, employment, utilities, medical billing, and housing. Analysts are primarily responsible for answering the Office’s Consumer Assistance Hotline and providing information to Minnesotans on a range of inquiries and assisting in resolving disputes when possible. This position also involves preparing responses to correspondence the Office receives from the public. Analysts work collaboratively with our consumer protection staff and occasionally attorneys to review consumer complaints for violations of consumer protection laws, gather evidence, and prepare documents.
This position is a rare opportunity to be a part of a committed team of Minnesota Attorney General professionals whose common mission is to make a positive difference in the lives of Minnesotans from all backgrounds and requires dynamic individuals with excellent organizational and communication skills, as well as the ability to work creatively and collaboratively. You will receive training on various consumer protection topics.
Minimum Qualifications
- Bachelor’s Degree or demonstrated similar experience
- Good academic credentials
- Proven ability to show excellent judgement, character, and work ethic
- Proficiency in Microsoft Office
- Demonstrated skill in:
- Research and writing
- Critical thinking
- Communication
Preferred Qualifications
- Fluency in Spanish, Hmong, Somali or other relevant language for Minnesota’s diverse communities
Why Work for Us
GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short- and long-term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation, and sick leave, and 11 paid holidays each year.
Public service with this office may qualify applicants to have part of their student loans forgiven under a federal student loan forgiveness program for state government employees. (Visit www.studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service for more information.)
Our differences make us stronger and leveraging them helps us create a workforce where everyone can thrive. The State of Minnesota is an equal opportunity employer. We are committed to embedding diversity, equity, inclusion, and accessibility at our workplace. We do this by developing strong leaders and advocates, increasing cultural competence, and understanding among all employees, and removing institutional barriers and attitudes that prevent employees from advancing as far as their talents will take them. We prohibit discrimination and harassment of any kind based on race, color, creed, religion, national origin, sex (including pregnancy, childbirth and related medical conditions), marital status, familial status, receipt of public assistance, membership or activity in a local human rights commission, disability, genetic information, sexual orientation, gender expression, gender identity, or age.
How to Apply
Interested applicants must apply online through the State of Minnesota Careers website, which is the State’s official application and hiring site. The deadline for applications is 05/17/2022.
- Go to www.mn.gov/careers;
- Apply for posting number 55128
Direct Link: job posting
Contact
If you have questions, contact K.C. Moua at kc.moua@ag.state.mn.us (651) 757-1279.
Company
The Attorney General is the chief legal officer for the State of Minnesota. The Office of the Attorney General represents the State of Minnesota on important legal matters that make a difference in the lives of our citizens and establishes and effectuates the legal policy for the State of Minnesota. The Office’s work involves significant and challenging constitutional, statutory, and enforcement matters.
Responsibilities and Opportunities Offered: The Office provides a range of legal practice opportunities to highly capable attorneys with the professional drive and abilities to perform exceptional legal work. We offer our lawyers the opportunity to do important legal work on behalf of the public, to assume a significant amount of responsibility over their files, and to expand on their litigation and courtroom experience.
Required Qualifications: Attorneys who wish to be considered for appointment as an Assistant Attorney General must have a proven and successful track record, superior academic credentials, outstanding analytical, research, writing, and communication skills, excellent judgment and character, and a professional deportment. Applicants must have the desire to serve the public with distinction and the professionalism, skills, and work ethic to put forth the very best legal work on behalf of the public. The selection process is highly competitive.
- Website
- http://www.ag.state.mn.us/
- Telephone
- 651-757-1199
- Location
-
445 Minnesota Street
St. Paul
MN
55101
US
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