Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 600,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.

Rewards

Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

www.ucare.org/careers/

EOE/AA

ABOUT UCARE

UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion, and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 150 Workplace for 13 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

MBE Reporting & Data Analyst

Work Location: Hybrid, Standard and Work From Home

The health and safety of our employees, members, providers, and our community is our highest priority. Therefore, all new employees are expected to be fully vaccinated against COVID-19 prior to starting at UCare, subject to limited exceptions such as for a sincerely held religious belief or for medical reasons.

Position Description

This position is responsible for understanding the departmental uses of billing and enrollment member data and ensuring the accurate flow of this data to and from internal and external systems through use of 834 files and/or APIs. This position will serve as the departmental data steward to provide expertise on the use of member data within the department and organizationally. In addition, you will have responsibility for reporting on and/or analyzing data on a regular and ad-hoc basis to meet the needs of the business and regulatory partners.

• Monitor the daily flow of member data between internal and external systems to ensure accurate operational data for use by the Billing and Enrollment department, as well as other organizational departments and technologies who will utilize this data.

• Submit break/fix and/or enhancement tickets to internal IT or external vendor partners and monitor to completion.

• Collaborate with vendors, business areas and program/technical teams to perform analysis, define business requirements, development, testing and maintenance for run the business and implementation/upgrade activities for Advantasure and HealthRules.

• Assist program/technical teams' post-implementation for production support (Advantasure, HealthRules, and Axion) and ensure solutions continue to meet business requirements.

• Serve as the liaison for the organizational Enterprise Data Warehouse as the assigned departmental data steward.

• Develop and maintain a thorough working knowledge of UCare Billing and Enrollment processes, data and reporting capabilities.

• Implement reporting solutions that solve business problems or meet business objectives from a strategic and tactical perspective. Create reports on a regular and ad-hoc basis to support business needs. This includes operational reports for the department, informational reports for the organization and regulatory reports for regulatory partners such as MNSure and CMS.

• Actively participate on data and reporting-related business projects and/or initiatives. Document processes as needed and partner with upstream and downstream customers to ensure seamless and predictable outcomes for data from Billing and Enrollment systems.

• Deliver recommendations to MBE leadership of new technology/workflow solutions that can be maintained by operations (does not require advanced coding knowledge).

• Collaborate with MBE Operational Excellence Manager, MBE Process Improvement Analyst and MBE leadership to implement repeatable and sustainable process improvements to core MBE workflows.

• Serve as department Subject Matter Expert for Teams and SharePoint technology

• Other projects and duties as assigned.

Education

Bachelor's degree in business, Information Technology, or related field; demonstrated experience may be considered in lieu of degree.

Required Experience

At least three years of data analysis and report development experience within health plan operations, healthcare provider operations or IT.

Advanced level skill in MS Access and MS Excel with working knowledge of SQL.

Experience working with business Subject Matter Experts to evaluate complex data requirements.

Preferred Experience

Health Plan Operations experience in Enrollment and/or Membership Billing.

Process improvement, Lean and/or Six Sigma experience.

EDI or API experience.

Health Rules and Axiom experience.

THE UCARE DIFFERENCE

The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 5/5/2022