Customer Service Specialist
Performs moderately difficult and involved customer service and clerical tasks in a fast paced, multi-service customer service center related to Land Records, Property & Taxation Services, Passports, Elections, Motor Vehicle, Driver's License, Vital Statistics, Department of Natural Resources, Alcohol and Tobacco Licensing, Gambling Permits, Business and Peddling Licenses, Permits, and Registration.
Specialists are cross trained in various of the above-mentioned areas to provide the best possible service to our customers, as needed and/or allowed by Federal or State guidelines. This job description encompasses all possible areas of cross training, however specialists will not be expected to perform them all.
MQs: Requires equivalency of high school graduation and four years of face-to-face customer service (please do not include call center experience), real estate, title work, legal description or directly related experience that includes data entry and/or records. Preference given for service center/deputy registrar, county recorder, or passport experience. Intermediate skills in computers including MS Word, MS Outlook, and related MN State databases/systems are highly desired. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.
Hiring Range: $22.84 - $28.55 per hour DOQ.
Closing: 5/19/22 Apply Online: www.scottcountymn.gov/jobs
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