Senior Business Partner Store Insights, Store Operations (Full-Time Remote or Hybrid)

Employer
Target
Location
Minneapolis, Minnesota
Posted
May 07, 2022
Closes
May 26, 2022
Employment Status
Full Time
Description:
About Us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow and win together.

Right on pace with Target's distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they'll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams.

A role within Store Insights means serving as the voice of the store, analyzing information, resolving pain points and finding solutions while partnering with teams across Target to support Stores.

As a Senior Business Partner - Store Insights, you will drive operational improvements for Stores by utilizing critical thinking, data, analysis, issue framing, benchmarking and communications to deliver technology and process improvements. You will build solutions that enable Stores to get support and help to run the business. You will closely collaborate with Product teams to build help solutions delivered via Store devices and technology, while collaborating with other cross- functional partners across headquarters and Stores. You will define business problems, deploy new help tools or processes that impact Stores, document and share resources. You will use data and feedback from deployed Store help processes or tools to drive improvements, educate Enterprise partners, and be an advocate for the Store. You will participate in routines to set Objective Key Results, deliverables and performance measures for personal, team and business needs. You will maintain contact with the Field and Stores to understand operational opportunities, get feedback through visits (in store/virtual), chat sessions, surveys, Target social channels and act as an advocate.

Core responsibilities of this job are describe within this job description. Job duties may change at any time due to business needs.

About You:
  • Four year degree or equivalent work experience
  • 3+ years of work experience in data analytics, insights development or operations
  • Strong communication skills, both written and verbal
  • Experience working with data as an input into problem solving
  • Comfortable collaborating and influencing others at multiple levels
  • Strong critical thinking and problem solving skills resulting in the right, prioritized work activities
  • Proficient in Microsoft Office, familiarity with Confluence, Jira preferred
  • Familiar or have experience with the concepts of agile, product routines, sprints, OKRs


This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target's needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado, Connecticut or Nevada residents is $65,600 to $118,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Find competitive benefits from financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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