St.  Catherine University

Lead Coordinator for Student Accounts

Location
Minnesota
Posted
May 18, 2022
Closes
May 27, 2022
Ref
20220318-STAFF
Category
Education
Employment Status
Full Time
Posting Details

Position Information

Position Title
Lead Coordinator for Student Accounts
Division
Finance & Administration
Department/Office
Student Accounts

Position Summary Information

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St. Catherine University invites applications for a Lead Coordinator for our Student Accounts team.

Our Student Accounts team ensures that student tuition, billing, receivables and collections are processed efficiently and effectively. They support students and their families in navigating the payment process. The Lead Coordinator is one of a team that acts as the first point of contact for visitors and incoming inquiries, creating an environment of trust and respect where students can get their billing questions answered. Responsibilities include:

  • Review, maintain and post general accounting transactions to student records
  • Collaborate with internal departments to ensure excess financial aid is processed correctly.
  • Works to resolve escalated questions or issues in partnership with students, families, faculty and staff, ensuring that all receive prompt and respectful service. In partnership with team members, act as the first contact at the cashier window and respond to email and phone inquiries to Student Accounts.
  • Create and execute regular electronic communications to students, faculty and/or staff regarding orientation materials, Summary of Financial Procedures, Semester Check Lists, and flyers, following up with those that don't respond as required.
  • Attend registration and orientation events where Student Accounts acts as a resource to students and a subject matter expert for student, faculty and staff questions.
  • Process a high volume of documents and information with exceptionally high accuracy. Some of the processing duties include:
    • Analyze and process Leave of Absence and Cancel/Defer reports, and Return to Title IV funds reports from financial aid, recording Title IV Authorizations in Banner.
    • Process third party invoices and payments and complete scholarship reporting.
    • Collaborate with financial aid on outside scholarship reporting, processing payments and reconciliations.
    • Process excess financial aid refunds.
    • Complete check requests and returning third party payments and/or scholarships.
    • Process employer reimbursements and communicate the information to financial aid.
    • Process study abroad charges, payments and invoices to accounts payable for three party payments..
  • Provide backup for Student Account team members during vacations and absences.
  • Collaborate with team members to pick up and deliver mail to the post office.


St. Catherine University in St. Paul, Minnesota, is a comprehensive Catholic university and home to one of the nation's largest colleges for women, with associate and graduate programs for all genders. Founded by the Sisters of St. Joseph of Carondelet in 1905, the University integrates liberal arts and professional education within the Catholic traditions of intellectual inquiry and social teaching. Committed to excellence and opportunity, St. Catherine enrolls students in certificate, associate, baccalaureate, master's and doctoral programs in traditional day and evening/weekend/online formats.

Minimum Qualifications
  • Bachelors degree in business or a related area.
  • Three (3) years of customer service experience.
  • One (1) year of general ledger account reconciliation experience
  • Experience using Microsoft Word, Excel, and web-based computer systems

Preferred Qualifications
  • Number aptitude.
  • Experience working with individuals to resolve their billing or collections questions.


We seek creative, adaptable staff who enjoy working in a university climate that promotes cultural diversity, multicultural understanding, and cultural fluency. Consistent with the university's commitment to women, diversity and social justice, preference will be given to candidates who manifest these themes in their experience and service.

EEO Statement

St. Catherine University is an equal opportunity employer. Our commitment to inclusion reflects the central value of the Sisters of St. Joseph of Carondelet to “love of neighbor without distinction” and provides a learning and working environment that is enriched by the diversity of all our members. Individuals of religious, racial, ethnic, gender identity, nation of origin, or disability groups that have traditionally had less representation in higher education are encouraged to apply. Should you need an interview accommodation please contact us at hr@stkate.edu or 651-690-6565.

Application instructions for STAFF

Visit St. Kate Careers to apply. Three references and successful completion of a background check will be required for employment.

Given the way campus life inherently puts people in close proximity to each other, including residence and dining halls, classrooms, and gatherings, the University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. St. Catherine University is requiring all students, faculty (including adjuncts contracted for the fall semester and beyond), staff, and residents age 12 and older to complete their COVID -19 vaccination series, including a booster, unless the University approves a medical or religious accommodation or other accommodation/exemption as required by applicable law. New employees must submit vaccination documentation or be approved for an exemption/accommodation before beginning work. For more information, visit stkate.edu/coronavirus-info/vaccine .

St. Catherine University
2004 Randolph Avenue, St. Paul, MN 55105
Equal Opportunity Employer / Drug Free Workplace / Tobacco Free Workplace

Our university is a proud member of the Upper Midwest HERC and is committed to recruiting and retaining outstanding and diverse faculty and staff and assisting dual career couples. For more information and to find other higher education jobs in the Upper Midwest region, visit: www.uppermidwestherc.org.

Posting Detail Information

Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * What is your highest level of completed education?
    • Some high school
    • High school diploma or GED
    • Some college
    • Associate's degree
    • Bachelor's degree
    • Some graduate school
    • Master's degree
    • ABD
    • Professional degree (e.g., JD, MD)
    • Doctoral degree
  2. * For any education beyond high school, please list the degree or certification and the area of focus.
    (Open Ended Question)
  3. * St. Kate's is committed to making Inclusive Excellence a reality and has identified “Drive a Culture of Inclusive Excellence” as one of six priorities in the strategic plan. Give a specific example of how you have promoted a culture that values diversity, equity and inclusion in your current or recent role(s).
    (Open Ended Question)
  4. * Given the way campus life inherently puts people in close proximity to each other, including residence and dining halls, classrooms, and gatherings, the University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. St. Catherine University is requiring all students, faculty (including adjuncts contracted for the fall semester and beyond), staff, and residents age 12 and older to complete their COVID-19 vaccination series, including booster, unless the University approves a medical or religious accommodation or other accommodation/exemption as required by applicable law. New employees must submit vaccination documentation or be approved for an exemption/accommodation before beginning work. For more information, visit stkate.edu/coronavirus-info/vaccine. We include this information to ensure that candidates are aware of and acknowledge understanding of the new requirement.
    • I have read and understand the requirement.
  5. * Are you presently legally authorized to work in the United States for any U.S. employer? Please be aware that St. Catherine University is only able to consider candidates who are authorized to work in the United States.
    • Yes
    • No
  6. * St. Catherine University welcomes applications from candidates who are traditionally under-represented. We are happy to consider candidates who are currently in possession of a temporary work visa, however, please be aware that we do not offer employment visa sponsorship. Will you now or in the future require an employer to sponsor you for an employment-based visa/status in the U.S. (e.g. H-1B status)?
    • Yes
    • No
    • Maybe
  7. * Can you perform the essential functions of this position with or without accommodation?
    • Yes
    • No
  8. * How did you hear about this opportunity?
    • St. Catherine University website
    • St. Catherine University employee
    • Academic Jobs
    • American College Personnel Association (ACPA)
    • Association of Catholic Colleges/Universities
    • Association of Student Affairs at Catholic Colleges and Universities
    • Chronicle of Higher Education
    • College or University website
    • Council of Independent Colleges
    • DisabilityConnect.com
    • Diverse: Issues in Higher Education
    • DiversityConnect.com
    • Facebook
    • Google Jobs
    • HigherEdJobs
    • Higher Education Case Managers Association (HECMA)
    • Higher Education Recruitment Consortium (HERC)
    • Hispanic Outlook on Education Magazine
    • IMDiversity
    • Indeed
    • Inside Higher Ed
    • Insight Into Diversity
    • Latinos in Higher Ed
    • LGBTConnect.com
    • LGBTQ in Higher Education
    • LinkedIn
    • Minnesota College Professionals Association
    • Minnesota Council of Nonprofits
    • MinnesotaWorks.net/Minnesota Workforce Center
    • Minority Jobs
    • NAFSA: Association of International Educators
    • National Association of Independent Colleges and Universities
    • National Association of Student Personnel Administrators (NASPA)
    • National Conference on Race and Ethnicity (NCORE)
    • OutandEqual.com
    • People of Color in Higher Education
    • Pioneer Press
    • Pollen Midwest
    • Saint Paul Chamber of Commerce (SPACC)
    • SimplyHired.com
    • Star Tribune
    • StudentAffairs.com
    • Twin Cities Senior Student Affairs Officers listserv
    • Twitter
    • VeteransConnect.com
    • Women in Higher Education
    • ZipRecruiter
    • Other

Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Other Document 1
  2. Other Document 2

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