Lead Content Designer (UX Writer) (Full-Time Remote or Hybrid)

Minneapolis, Minnesota
Jul 15, 2022
Aug 16, 2022
Employment Status
Full Time

About Target

Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.

Our purpose is to help all families discover the joy of everyday life. As a Lead Content Designer (UX Writer) on the Core Commerce team, you'll bring that purpose to life across many of the digital experiences that guests encounter when they're choosing Target.

About the job

We're looking for a writer who can use Design Thinking to help transform the way Target communicates with its e-commerce guests. You'll be embedded in a User Experience team, working alongside designers, product owners, business partners, researchers, and developers to deliver best-in-class UI, but you'll also have the support of the Content Design team to compare notes on writing, language, and how content comes to life across the organization. You'll be empowered to not only create clear and engaging content for existing experiences, but to envision entirely new experiences and proactively seek out ways that content can bring joy and ease into the lives of our guests.

Day to day, you will...

  • Write content and develop content recommendations for guest-facing experiences, synthesizing Target's tone and voice, guest needs, business requirements, and principles of UX

  • Act as a strategic thought leader in your space

  • Track the end-to-end communication flow and proactively reach out to partners to ensure consistency and cohesion

  • Collaborate closely with designers, product owners, researchers, accessibility consultants, data analysts, software engineers, and your fellow content designers

  • Advocate for guest communication needs and priorities within the User Experience team and beyond

  • Conduct user experience research on your own and with the guidance of the UX research team. Collaborate with researchers to identify larger research needs and gaps in understanding of our guest's behaviors and desires

  • Be a student of information, utilizing business data and guest insights to help inform your content

  • Help lead content-centered critiques, workshops, and skill development opportunities and mentor more junior members of the content design team

  • Build a diverse network of partners throughout Target's org structure to enable your work

  • Be part of a rapidly growing culture and team committed to inclusivity, accessibility, and authenticity for all Target guests

You'll be in the driver's seat of your career growth at Target with strong support for work-life balance. We will support you along the way with robust onboarding and personal and career development to help you grow

About you:

  • 5+ years of professional writing experience

  • A portfolio that showcases your passion for language and commitment to UX principles, preferably with case studies that demonstrate how your work leveled-up the user experience

  • Ability to present and defend the strategy and choices behind your work

  • Ability to prioritize your workload, balancing time for strategic thinking with the necessities of day-to-day deliverables

  • Excellent problem-solving skills and ability to work in ambiguous environments

  • Ability to hear feedback, defend your decisions when necessary but also adjust your approach to the language or problem when necessary

  • Curiosity about the intersection of language and design in user experience and interest in exploring the boundaries of both

  • Experience with design tools like Figma or Sketch is a plus

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target's needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado, Connecticut or Nevada residents is $105,800-$190,400 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Find competitive benefits from financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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