Sr Manager Store Comms - Project Management & Communication Platform Evolution (FT Remote or Hybrid)

Minneapolis, Minnesota
Sep 21, 2022
Oct 05, 2022
Employment Status
Full Time
Sr Manager - Project Management & Communication Platform Evolution

Classification: Exempt

Date: September 2022

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

Right on pace with Target's distinctive retail brand, Target Store Operations is transforming for the better. Here, your work directly supports the store mission to be the guest-favorite through successfully developing and communicating the processes for operations, structure, model, technology and workforce management activities at +1,900 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they'll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you offer specific and valuable experience within the massive store operations scope? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you'll have success on one of our dynamic teams. A role within Store Communications means a big opportunity to continuously improve the communication channels for our team members and leaders in the field.

As Senior Manager - Project Management & Platform Evolution, you will lead strategy and implementation for identifying and operationalizing communication platform enhancements for both internal and external comm functions and strategies - all with the goal of sharing Target's story and strengthening audience engagement internally. You'll collaborate with a team of writers and creative designers, responsible for contributing to our communications platforms.

In addition, you will,
  • Work closely with internal and external partners across the enterprise to co-create best in class communication solutions.
  • Build and foster relationships to benchmark performance (internal and external), identify emerging trends, tools and technologies to influence innovation.
  • Govern overarching personalized SharePoint content strategy and evolution and serve as the conduit to key partners of influence in those areas.
  • Define, centralize, and drive internal Store Communication processes that are grounded in efficiency.
  • Develop and execute stakeholder engagement and change management plans.
  • Support documentation of new processes and capabilities.
  • Work cross-functionally with the Store Communication, Product, and other key partner teams to drive large-scale problem-solving projects.
  • Lead and develop a team of Business Partners, as they grow in their career.
  • Provide strategic direction, coaching, development and training, and workload management for the Store Communication Business Partner team.

Core responsibilities of this job are described within the job description. Job duties may change at any time due to business need

About You:
  • Four-year degree or equivalent experience
  • 5-7 years of related work experience; including reporting, project management and platform management.
  • Strong project management acumen with ability to focus on both a broad, strategic vision and small, critical details
  • Strong organizational habits and ability to project manage with efficiency and diplomacy
  • Experience leading multiple complex and/or multi-year projects and ability to manage simultaneously.
  • Strong facilitation, execution, and communication skills across all levels and functional areas
  • Self-starter with the ability and passion for working in an ambiguous and highly flexible environment
  • Ability to take risks, challenge the status quo and objectively manage conflict that collectively moves teams and work forward.
  • Strong stakeholder management skills - comfortable working with senior leadership and leading and influencing upwards.
  • Strong team leadership with the ability to teach and train
  • Ability to develop a team vision, priorities and strategic focuses based on pyramid specific priorities

This position may be considered for a Full-Time Remote or Hybrid work arrangement based on Target's needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Full-Time Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado, Connecticut or Nevada residents is $81,300 to $146,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Find competitive benefits from financial and education to well-being and beyond.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.


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