Supplemental Benefits & Special Projects Manager

Minneapolis, Minnesota
Sep 24, 2022
Nov 18, 2022
Employment Status
Full Time
Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 600,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.




UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.


Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 13 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.


Work Location: Office for Your Day

The health and safety of our employees, members, providers, and our community is our highest priority. Therefore, all new employees are expected to be fully vaccinated against COVID-19 prior to starting at UCare, subject to limited exceptions such as for a sincerely held religious belief or for medical reasons.

Position Description

As the Supplemental Benefits & Special Projects Manager, you will be responsible for the development, evaluation and improvement of supplemental benefits across UCare's product lines, in collaboration with UCare's Product Managers. You will serve as the organization's expert on national and local trends in supplemental benefits, as well as regulations and marketplace vendors. In addition, you will oversee UCare's Medicare Advantage Plan Benefit Package (PBP) filings with the federal government each year and lead special projects, as assigned. You will oversee a team of Analysts who support PBP development and filing, market research and other projects.

• Utilizing a cross-product approach to supplemental benefits, ensure consistency across product lines, as appropriate, in partnership with UCare Product Managers. Collaborate with Health Services and other departments on proper identification and handling of filed benefits. Ensure Population Health and Equity & Inclusion initiatives are integrated in product design.

• Manage the development of the supplemental benefits process, which includes but not limited to:

o Collaboration with Product Managers to evaluate opportunities and select benefits that will move forward in annual product planning.

o Identification and exploration of key vendors and offerings. Recommending a buy vs. build approach.

o Development of rationales and supporting materials for additional Medicaid benefits to be proposed in RFPs.

o Working with the Health Promotion team to ensure timely and accurate implementation of supplemental benefits.

o Establishment of Return on Investment (ROI), member satisfaction and other appropriate metric to measure success of new benefits.

• Serve as UCare's Subject Matter Expert (SME) on supplemental benefits. Review and analyze market developments and trends, and share information and opportunities with Product Managers and others in the organization. Serve as the SME regarding regulatory requirements and opportunities for supplemental benefits in Minnesota and expansion areas.

• Lead the evaluation and improvement process for supplemental benefits, in partnership with Product Managers and Health Promotion staff. Develop and implement an evaluation schedule for existing supplemental benefits. Work with appropriate UCare staff and leaders to modify, expand or eliminate supplemental benefits based on their performance and outcomes.

• Oversee the development and filing of UCare's Medicare Plan Benefit Packages, which includes but not limited to:

o Collaborate with Product Managers and Health Care Economics teams on benefit development; oversee the PBP development and filing activities of the Senior Program Analyst; assist with problem resolution and CMS desk review activities; and serve as backup for development and filing of the PBPs, as needed.

• Coordinate Product Management market analysis activities. In collaboration with the Vice President of Product Management and Product Managers, develop annual schedule of market analysis activities. Manage contracts and vendors for outsourced market analysis projects.

• Manage special projects pertaining to UCare's products, growth goals and other priorities in collaboration with the Vice President, Product Management. Responsibilities will vary by project.

• Hire, supervise, train and evaluate Supplemental Benefits & Special Projects staff.

• Other projects and duties as assigned.


Bachelor's degree in business, marketing, health care/public administration, or related field, Masters level degree preferred. Demonstrated work experience may be considered in lieu of degree.

Required Experience

At least five years of experience in a health care payment or delivery organization, such as physician group practice, health insurance, or HMO. Working knowledge of health plan functions, including: Operations, Marketing, Sales, Compliance, Information Technology, data analysis and/or Clinical. Must have proven ability to work in a matrix environment and possess the ability to lead cross-departmental teams.

Preferred Experience

Knowledge of state, federal and commercial health care programs and products. Supervisory experience. Project management experience.


The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 09/23/2022

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