Service Technician & Installer

Employer
Patterson Companies
Location
Eagan, Minnesota
Posted
Nov 17, 2022
Closes
Dec 17, 2022
Ref
R102987
Job Type
Employee
Employment Status
Full Time

As a service technician for Patterson Dental you will install, maintain and repair equipment for our dental customers. In this role you can expect to:

  • Solve new, exciting challenges every day – from troubleshooting and diagnosing issues to training office staff on newly installed equipment
  • Work independently
  • Expand your technical knowledge while building rewarding, long-lasting customer relationships

We’re looking for technical professionals who have a general mechanical aptitude, solid problem-resolution skills, and a strong desire to provide excellent service. If you aspire to work for an industry leader, apply today!

Essential Functions

  • Determining parts, supplies or tools needed to complete service requests and using, maintaining, and securing test devices and tools used to adjust, calibrate and repair equipment.

  • Managing vehicle inventory and restocking as necessary.

  • Ensuring proper vehicle maintenance guidelines and safe driving habits are followed. - Repairing equipment to meet manufacturer’s specifications as well as all company, OSHA or other agencies’ policies related to asepsis.

  • Providing technical support after initial installation of equipment, PC software and hardware and ensuring that service commitments are met within standard response time.

  • Other duties as related to the Service Technician position.

Job Qualifications

What background and experience is needed as a Service Technician? The ideal candidate will possess a minimum of a High School Diploma or equivalent.

  • General mechanical aptitude with prior experience in the areas of carpentry, plumbing, heating, electricity, and/or electronics is required.

  • Competencies in the areas of customer service, organization, problem-solving, and interpersonal and communication skills are highly desired.

  • A valid driver's license and clean driving record is required.

  • Technical training in the bio-medical or electronics field is preferred.

  • General computer proficiency, including knowledge of Windows-based programs and experience with peripherals such as printers, backups, scanners and modems is strongly preferred.

  • What physical capabilities are required? You must be able to lift up to 100 pounds.

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