UCare

Material Project Specialist

7 days left

Employer
UCare
Location
Minneapolis, Minnesota
Posted
Dec 15, 2022
Closes
Feb 05, 2023
Ref
3287
Category
Healthcare
Employment Status
Full Time
Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 600,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.

Rewards

Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

www.ucare.org/careers/

EOE/AA

ABOUT UCARE

UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.

WORKING AT UCARE

Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 13 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.

MATERIAL PROJECT SPECIALIST

Work Location: Work from Home or Office for your Day

The health and safety of our employees, members, providers, and our community is our highest priority. Therefore, all new employees are expected to be fully vaccinated against COVID-19 prior to starting at UCare, subject to limited exceptions such as for a sincerely held religious belief or for medical reasons.

Position Description

This position is responsible for managing material projects throughout their life cycle, including defining print specifications, scheduling, status tracking, completing materials fulfillment, and monitoring vendor performance to ensure timely and compliant materials fulfillment for members, providers, and other audiences. Consult with business owners to provide direction on content, delivery method, and timing of materials pro-jects. Manage print and mail house vendors to meet regulatory and business requirements.

• Lead materials fulfillment as the primary liaison between materials business owners and vendors to meet regulatory requirements. Manage the timely printing, distribution, and inventory for Medicare, Minnesota Health Care Programs, and Commercial products, particularly during peak business periods for new and renewing members. Provide recommendations to materials business owners to ensure regulatory compliance, quality, and improve cost effectiveness. Proactively manage, triage, and communicate project timelines and status updates to internal stakeholders associated with the project.

• Partner with key vendors on the fulfillment of ID cards, translated materials, and accessible format materials.

• Consult with materials business owners to define print and digital specifications for materials projects. Communicate specifications related to quantities, delivery methods, timelines, and format to vendors. Confirm vendor adherence to specifications.

• Facilitate quality control of materials through printer's proof approval. Proof direct mail pieces to ensure delivery to the mail list supplied by UCare. Lead corrections to ensure materials meet specifications before fulfillment.

• Manage project mailings or availability for print on demand. Coordinate review and approval by USPS review of mail pieces prior to print. Work with mail houses to ensure accurate, cost-effective and timely delivery.

• Develop and maintain positive day-to-day relationships with print and mail house vendors. This includes partnering with vendors by providing direction regarding the availability of print inventory for scheduled mailing and upon request through the online ordering site. Oversee vendors to ensure accurate and adequate quantities of materials are printed and available for distribution when needed.

• Follow established procedures to ensure regulatory and business requirements are met for materials. Perform periodic quality assurance checks on materials produced by and/or mailed by vendors.

• Collaborate with the Purchasing Department and vendors to understand capabilities and printing industry developments to produce high quality and cost-effective materials. Incorporate updated capabilities and best practices into team instructions and tools.

• Support display of electronic versions of materials in member portal and UCare website by supplying pdfs of requested plan materials to the web master and portal team.

• Other projects and duties as assigned.

Education

Bachelor's degree in communications, advertising, graphics, marketing, or a related field preferred; demonstrated experience may be considered in lieu of degree.

Required Experience

• Two years of materials coordination experience in a corporate graphics or print production environment.

• Two years facilitating large volume mailings involving multiple documents.

• Working knowledge of mail piece requirements.

• Proficient in Microsoft Office.

• Experience with Adobe Acrobat Professional.

• Demonstrated experience applying regulatory requirements to member materials, such as United States Postal Service, Centers for Medicare and Medicaid, Minnesota Department of Human Services.

Preferred Experience

• Two years of materials coordination experience in a health care organization.

• Two years of experience analyzing and modifying data to meet vendor mailing requirements, including Excel, TXT, and comma-delimited formats.

• Knowledge and experience with materials production and distribution in alternate format (i.e., Braille, audio) and translated materials. Working knowledge of the following processes and capabilities:

o Art/graphics construction and file transfer

o Commercial printing and post print methods

o Materials handling pertaining to inventory systems, fulfillment, and distribution

o Data processing for addressing and letter shop services

o Postal processing and reporting for Non-Profit, Standard, and First- Class mail.

• Experience with project management concepts and methodologies.

THE UCARE DIFFERENCE

The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 12/14/2022

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