Data Recognition Corporation

Sr. Director, Language Solutions

Location
Maple Grove, MN
Posted
Dec 29, 2022
Closes
Jan 28, 2023
Ref
384-4
Contact
Data Recognition Corporation
Category
Education
Job Type
Employee
Employment Status
Full Time

SUMMARY:

The Product Director is responsible for managing all of the activities for their respective product lines, from planning, client retention to strategy to execution and profitability. Incumbent demonstrates in-depth knowledge of the customer and the product, along with a comprehensive understanding of DRC’s processes and expertise. Incumbent focuses strategic vision to high level client-related issues and needs, defining approaches and processes in situations that may be new or unclear.  This incumbent will provide overall responsibility and guidance for the product.

 

RESPONSIBILITIES:

  • Define the product strategy and roadmap and determine priorities for ELL assessment solutions.
  • Determine market requirements for current and future products through market research and interacting with current customers and potential future customer.
  • Coordinate communication through sales and project management so that clients are kept informed and their needs are met.
  • Work with the marketing team to insure appropriate messaging and sales promotion are provided to the sales team.
  • Serve as expert with respect to customers, the market, and the competition.
  • Interact with internal teams to share updates on product features and benefits, financial updates, messaging, demos, and trainings, as well as answering Tier III customer questions and creating FAQs.
  • Anticipate, Initiate and lead interactions among Program Management, Product Development, Marketing Communications, and the Sales staff to ensure coordination of development and marketing activities for the respective product lines.
  • Manage the entire product line life cycle from strategic planning to tactical activities.
  • Drive solutions across teams (e.g. Development, Program Team, Marketing Communications).
  • Analyze potential partner relationships for the product.
  • Approximately 10% of time will be spent in the field with customers and Sales.
  • Define priorities related to product maintenance, enhancements and client deliverable.
    • Responsible for the look and feel of the product: Determine what the client/students wants/needs.
    • Identify and move to PAC the IS development work needed to deliver the products.
  • Conceptualize future needs and enhancements for current and future clients.
  • Work with Program Lead to estimate hours and resources needed for a project and forecast revenues and budgets for projects and the department as a whole.
  • Responsible for tracking and managing the product P&L’s.
  • Responsible for initiating and participating in project costing, pricing, and project estimates.
  •  

    QUALIFICATIONS:

  • Bachelor’s degree.
  • Ten or more years of successful Product Management/Product Marketing experience in positions of increasingly greater responsibility including responsibility for the P&L’s.
  • Successful experience working with ELL assessment solutions.
  • Experience making sound decisions based on that align with corporate and client strategies and goals.
  • Assessment industry experience related to assigned product preferred.
  • Master’s degree preferred.
  •  

    ESSENTIAL JOB REQUIREMENTS:

  • Report to work promptly when scheduled
  • Be able to work under supervision and accept feedback 
  • Familiarity with Microsoft Office Suite
  • Relate effectively and work respectfully with diverse work groups
  • Ability to consistently perform well during times of increased work load
  • Set and meet product goals and initiatives
  • Manage multiple job functions simultaneously
  • Other duties as needed
  • Physical Requirements: 

  • Ability to sit and/or stand for up to 8 hour periods of time
  • Ability to look at a computer monitor, utilize a keyboard and/or mouse for up to 8 hours per day
  • Ability to lift up to 20 pounds as necessary
  •  

    DRC retains the right to change or assign other duties to this position.

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