Clinical Operations Manager

St. Paul, MN
Jan 26, 2023
Feb 25, 2023
Job Type
Employment Status
Full Time
Ecumen Hospice Twin Cities

Clinical Operations Manager, RN - Full Time 1.0 FTE M-F 8am-4:30pm Occasional On-call - We offer excellent benefits, paid Holidays, great pay and an amazing team environment!

Ecumen Hospice is hiring a Clinical Operations Manager, RN. Ecumen Hospice honors life through care and serves individuals in the Twin Cities - Metro Area. he Ecumen Hospice mission is to provide care that exceeds the expectations of those that find themselves in the later stages of life by providing a level of comfort and quality of life that makes each person feel honored and supported as their life continues to have significance.

Ecumen Overview

Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve.

Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.


Clinical Operations Manager, RN

The Clinical Operations Manager, RN is responsible for improving the clinical operations for the Hospice program. The Clinical Operations Manager will assist the Hospice Clinical Director with the implementation of patient care policies and achieving the objectives of the Hospice agency. This position will also provide direct supervision of the clinical staff.

Essential Job Responsibilities:
  • Provides leadership and direction to hospice aides. Responsible for the hiring, onboarding, training, continuing education, and performance management of hospice aides.
  • Maintains knowledge and compliance of current hospice legal, regulatory and compliance issues.
  • Communicates with the Hospice nursing team to assure the highest quality of care is being delivered/maintained for each patient. Ensures customers and referral sources are provided excellent customer service.
  • Assigns admissions of Hospice patients to appropriate nursing personnel.
  • Oversees the interdisciplinary medical record to ensure all phases of documentation and treatments support effective patient care.
  • Assists clinicians in establishing immediate and long-term therapeutic goals, setting priorities, and developing the plan of care.
  • Participates in community education activities that promote the utilization of the Medicare Hospice benefit.
  • Other duties as assigned.
  • Qualifications

    Clinical Operations Manager

    Minimum Required Qualifications:
    • Associate's Degree in Nursing
    • 1+ years management or supervisory experience in hospice.
    • Licensure/Certification: RN in Minnesota, CPR and Basic First Aid
    • Current valid driver's license and proof of vehicle insurance
    • Ability to communicate effectively in both verbal and written formats
    • Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
    • Must possess a thorough understanding of Federal and State Regulations, Care planning, Medicare and other reimbursement systems or the willingness to obtain training in these areas.Preferred Qualifications:
    • Bachelor's Degree in Nursing
    • Certified Hospice and Palliative Nurse (CHPN)
    Equal Opportunity Employer

    Ecumen is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability, or status as a protected veteran.

    Ensuring the safety and well-being of our residents, patients and staff is one of our highest priorities at Ecumen. To ensure we are complying with CMS guidelines, this position requires candidates to be fully vaccinated for COVID-19 or submit for an exemption request prior to starting employment.

    We participate in E-Verify.

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