Product Specialist - Individual & Family Plans

7 days left

Minneapolis, Minnesota
Feb 25, 2023
Apr 07, 2023
Employment Status
Full Time
Health Care that Starts with You!

Join a truly mission-driven organization! Independent, nonprofit UCare is recognized as one of the Minnesota's leading health plans. We provide more than 600,000 members across Minnesota and western Wisconsin with the health coverage plans and services they need to maintain and improve their health. The innovative coverage we create makes a difference for Medicare-eligible individuals, individuals and families enrolled in Minnesota Health Care Programs, such as MinnesotaCare and Medical Assistance, and disabled adults with special health care needs.

UCare is growing in size, membership, products, geographic coverage, and employees. We're an organization that's going places. Be part of a team that cares about you, be part of UCare.


Enter a highly collaborative environment where people are truly engaged, and feedback is valued. You'll enjoy a competitive salary and benefits, as well as a host of other perks, including a nationally recognized wellness program, and a bright, open, award-winning office space in Northeast Minneapolis just minutes from major freeways and retail centers.

At UCare, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.




UCare offers Medicare, Medicaid, Individual and Family health plans - powered by the hardest working people in the industry. Our people powered teams de-complicate, advocate and always go the extra mile to help our members. We serve with integrity, compassion and commitment to do right by members, providers and government partners. Above all, we come to work excited to provide members a path for the best health of their lives.


Working at UCare is more than a career; it's a mission. A mission that defines us as professionals, unites us as an organization and shapes how we interact with our members and each other. Employees join UCare and stay because of the opportunity to have a purpose-driven job.

Our strong culture has established UCare as a Star Tribune Top 200 Workplace for 13 consecutive years since the awards program began. It's a culture that embraces innovative ideas, strategic partnerships, and exemplary customer and provider experiences. Working at UCare is being a part of a people powered team dedicated to making a real difference in the lives of our members and communities.


Work Location: Work from Home or Office for Your Day

Position Description

As the Product Specialist - Individual and Family Plans (IFP), you will be responsible to support UCare's portfolio of Individual and Family Plan (IFP) products. Under the guidance of Product Manager(s), lead day-to-day activities, projects and other work to enhance product design and performance. Some responsibilities may involve other UCare products.

• With guidance from the Product Manager, support development and implementation of UCare's IFP products. Primary areas of support include product and benefit development, assessment of competitive landscape, review and implementation of regulatory requirements, review of marketing and other materials, responding to product-related inquiries from other UCare departments, and the annual readiness process.

• Support the development and review of product regulatory filings, member and marketing materials, competitive analysis, and other documents.

• Review relevant regulatory guidance and work with the Product Manager(s) to evaluate their impact on UCare products and benefits.

• Collaborate with Product Manager(s) to identify opportunities for competitive product development. Use project management skills to research benefit design options and advance opportunities for product improvement.

• Analyze and work within and across departments to resolve escalated product problems.

• Participate on cross-functional teams that guide development of annual product plans, track product performance and respond to emerging issues. Participate in member and broker facing and internal work groups/committees involved with the operation and performance of UCare products.

• Develop and maintain subject matter expertise regarding the structure and operation of UCare's IFP products.

• Develop and maintain a working knowledge of state and federal laws and regulations affecting UCare's products.

• Provide project management, business analysis and other support as needed for products in UCare's portfolio.

• Other projects and duties as assigned.


Bachelors' degree in business, marketing, health care/public policy or related field; demonstrated experience may be considered in lieu of degree.

Required Experience

Two years' experience in a health plan or health care organization. Strong working knowledge of state and federal health care programs and/or commercial health plan products. Strong project management skills and proven ability to work in a matrix environment and participate in cross-functional teams. Basic understanding of health plan functions, including operations, marketing/sales, compliance, information systems, data analysis and clinical.

Preferred Experience

Demonstrated understanding of health care legislation and regulation, especially for commercial plans offered in state and federally managed Affordable Care Act (ACA) markets. Demonstrated ability to lead cross-departmental projects and/or project management certification.


The UCare difference is our people power - employees actively working on the behalf of our members to get them access to the health care they need. We value and respect each individual's ideas and contributions, and provide the freedom to grow both personally and professionally. We are centrally located, and offer onsite education, equipment and wellness resources, and a myriad of volunteer activities. If you're looking for an inclusive environment that celebrates your people power, helps you build on your strengths and gives you the opportunity to truly make a difference, we invite you to apply.

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse employee group committed to meeting the needs of UCare, our members, and the communities we serve.

JOB POST DATE: 2/24/23

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