Description:
Senior Communications Manager, Crisis and Incident Response

Classification: Exempt

Date: March 2023

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

The Enterprise Communications team builds confidence, pride and advocacy for Target, connecting and counseling companywide to move our $100-billion business forward. Using our wide-reaching access and influence, we shape Target's culture and protect and strengthen its reputation, and we help to drive traffic, sales and guest loyalty.

We're looking for bold communicators and relationship-focused pros who think strategically and creatively, and are committed to excellent execution and top-quality storytelling for all stakeholders. Comprised of everything from public relations, internal editorial, and experiential and multimedia production, to executive communication and crisis management, Enterprise Communications offers a world-class canvas for communicators to serve Target's millions of stakeholders.

As a Senior Communications Business Partner, Crisis and Incident Response, you are the first line of defense for the Crisis Communications team in managing day-to-day response to incidents happening across the enterprise. The ideal individual in this role can remain calm under pressure while managing multiple priorities at any given time. They have significant media relations expertise and the ability to quickly research an issue, formulate a communications plan and seek buy-in from multiple internal partners. This individual has a keen understanding of current issues and curiosity for Target, the retail industry and crisis management. The ability to work with urgency and meet all deadlines is a must. This role is also responsible for assisting with media hotline on-call responsibilities on select evenings, weekends and holidays.

About you:

• Minimum of 7 years of professional communications experience
• Ability to develop compelling communication strategies with clear and measurable goals
• Expert media relations skills, with a high degree of comfort working with consumer and business press
• Executive presence and the ability to coach/counsel senior leaders
• Ability to collaborate with peers and influence without authority
• Organized and able to balance multiple competing priorities on a daily basis
• Team player and effective at collaborating with multiple internal stakeholders to drive results
• Strong writer for various forms (i.e., email, media talking points)
• A storytelling mindset with business acumen

This position may be considered for a Remote or Hybrid work arrangement based on Target's needs. A Hybrid work arrangement means the team members core role will be a blend of virtual and onsite at a Target location. A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at their primary HQ work location and may travel to HQ up to 4 times a year. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. The salary range is :$87,900.00 USD - $158,200.00 USD. Pay is based on several factors which may include, but are not limited to education, work experience, certifications, labor markets, etc. In addition to your salary, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Distribution Center or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications: