Zvago Central VillageOverview
Cooperative Living Manager - Full Time .8 FTE M-F 8am-2:30pm - 4 days per week - On-call for emergencies only.
Zvago is hiring a Cooperative Living Manager for our Central Village location. Zvago Central Village offers the benefits of urban living in an ideal Apple Valley location. This is a thriving neighborhood with all the conveniences owners want \u2014 the perfect setting for this beautifully designed, 58-home Zvago cooperative community. Our name, Zvago, means FUN in Italian, and fun is what this community is all about! Zvago Central Village is operated by Ecumen. Ecumen Overview
Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve.
Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.ResponsibilitiesCooperative Living ManagerThe Cooperative Living Manager manages the overall operations of a Zvago cooperative and staff, site programs and building. This includes but is not limited to assisting the member-elected Board of Directors and committees in the management and care of the cooperative. In addition, this position manages contract services, public relations, marketing and financial and compliance oversite of the building and its programs ensuring a positive and enjoyable lifestyle for all members.Essential job responsibilities include:Manages the Cooperative Office and performs activities such as receiving guests, interacting with members maintaining open lines of communication, receives, reviews and inputs invoices for payment, receives and facilitates monthly member fees, ordering supplies, receiving deliveries, answering phones, and responding to emails. Maintains office files, including: member files, emergency contact information, legal, financial and contract files.Responsible for managing and executing tours of the building during open houses, special events to maintain the cooperative waitlist, responsible for the resale of a member's unit. Facilitates members' move-in and move-out, coordinating the transfer of shares. Responsible for the sales of any unsold units.Coordinates, for the Board, the preparation of annual budget. Advises the Board of potential improvements, and budget issues including variances. Ensures site leadership is utilizing expense tracking, revenue collection and implementing Ecumen policies and procedures.Responsible for preparation of annual budget, oversight of reserves replacement plan, advises board and supervisor of potential improvements and budget issues. Responsible for expense tracking, revenue collection and implement policies and procedures accordingly.Responsible for management and supervision of staff including the Maintenance Technician, this includes performance management and training. Ensures onsite team is inspired, equipped and held accountable for job expectations as defined by set policies and procedures ensuring all employees are treated equally and fairly. Monitors maintenance and janitorial standards. Manages maintenance requests, including those involving contractors, to ensure satisfactory completion of maintenance/warranty and housekeeping tasks. Schedules work with residents and communicates needs with the Board of Directors. Also includes being on-call, for 24-hour emergency response.Works with and assists the Board of Directors and its committees. Assists with administrative tasks, and advocates for the Board and its policies. Assists the Board in the planning of events and programs. Collects and disseminates information to and from the Board of Directors. Attends, prepares and delivers monthly management update for scheduled monthly board meetings.Generates and manages member communications, including regular newsletters, occasional flyers, and memos. Coordinates and/or performs "Courtesy Services" for members when they travel, including forwarding of mail, watering of plants and similar tasks.Upholds and implements the policies and procedures of the Cooperative, established both in the Cooperative's legal documents, as well as those adopted by the Board of Directors. Ensures the community is in compliance with federal, state, and local standards and regulations, through routine building, grounds, and equipment inspections. Maintains a safe environment, and reports all injuries to self, members, or visitors to the insurance carrier.Acts as an ambassador in the local community, representing Zvago at community and public events and participates in marketing efforts.QualificationsCooperative Living ManagerMinimum Required Qualifications:
- High school diploma or GED
- Previous experience in building management, real estate, or sales
- Current valid driver's license and proof of vehicle insurance, if applicable
- Ability to communicate effectively
- Strong computer skills; proficiency with Microsoft Office (Outlook, Word, and Excel)
- Excellent customer service skills
Equal Opportunity Employer
- Bachelors in Business or Marketing
Ecumen is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability, or status as a protected veteran. We participate in E-Verify.