Ecumen Store
Overview

The Ecumen Store is currently seeking a Store Manager.The Ecumen Store began when innovative Ecumen team members saw a way to better serve our residents and families. Operated from Mankato, Minnesota, The Ecumen Store serves those living in senior living communities across the nation as well as those living in private residences.

• Full-Time -
  • 8:00 am to 4:30 pm
  • 80 hours/pay period
• Position works Monday - Friday
• No weekends, Paid holidays off
• Hybrid Position - Combination of working at the Ecumen Store and remotely

Ecumen Overview

Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve.

Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.

Responsibilities

This position is responsible for the daily operations of Ecumen's Store business. This position will oversee the marketing, sales, and ongoing certification of the Ecumen Store and durable medical equipment business and supervises staff responsible for customer service, sales, ordering, billing, compliance, testing, adjusting and repairing of durable medical equipment.

Additional Information:

• Benefit Eligible - Medical/Dental/Vision
• 401k Retirement Plan with 6% Company Match
• PTO + Caregiver & Crisis Leave
• Paid Holidays Off
• Team member referral program
• SmartDollar
• Employee Assistant Program
• Pay Active
• Collaborative Team Environment
• Growth opportunities
• & so much more!

Essential Job Responsibilities:

Responsible for meeting overall DME sales performance goals Ecumen-wide.

Secures and maintains insurance credentialing.

Markets and sets up DME programs at other Ecumen sites.

Supervises customer invoicing, submission of claims to Medicare and companies and ensures documentation is complete in customer records.

Supervises routine and preventative maintenance on all DME equipment as needed.

Provides product training to customers, approximately 50% of time is working with customers.

Orders equipment and supplies online.

Qualifications

Ecumen Store Manager

Minimum Required Qualifications:

• Education: High School diploma or GED

• Relevant Experience: One year customer service experience
• Ability to communicate effectively in both verbal and written formats
• Computer skills and fluency in Windows, Microsoft Office, and Quickbooks
• Excellent problem solving skills
• Ability to manage Ecumen Store website

• Able to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations

Preferred Qualifications:

• Education: Post-secondary training in business or marketing
• Relevant Experience: Two years' customer service experience

• Knowledge of durable medical equipment
• Previous supervisory experience

Equal Opportunity Employer
Ecumen is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability, or status as a protected veteran. We participate in E-Verify.