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Sr Engineer - Infrastructure Voice

Employer
Target
Location
Brooklyn Park, Minnesota
Start date
Oct 5, 2023
Closing date
Oct 18, 2023

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Category
Retail / Wholesale
Employment Status
Full Time
Description: The pay range is $83,800.00 - $150,800.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About us:
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

Target as a tech company? Absolutely. We're the behind-the-scenes powerhouse that fuels Target's passion and commitment to cutting-edge innovation. We anchor every facet of one of the world's best-loved retailers with a strong technology framework that relies on the latest tools and technologies-and the brightest people-to deliver incredible value to guests online and in stores. Target Technology Services is on a mission to offer the systems, tools and support that guests and team members need and deserve. Our high-performing teams balance independence with collaboration, and we pride ourselves on being versatile, agile and creative. We drive industry-leading technologies in support of every angle of the business, and help ensure that Target operates smoothly, securely and reliably from the inside out.

As a Senior Engineer, you serve as a specialist in the engineering team that supports the product. You help develop and gain insight in the application architecture. You can distill an abstract architecture into concrete design and influence the implementation. You show expertise in applying the appropriate software engineering patterns to build robust and scalable systems. You are an expert in programming and apply your skills in developing the product. You have the skills to design and implement the architecture on your own, but choose to influence your fellow engineers by proposing software designs, providing feedback on software designs and/or implementation. You show good problem solving skills and can help the team in triaging operational issues. You leverage your expertise in eliminating repeat occurrences.

The Team
The Infrastructure Voice team manages the core telephony capabilities at Target, responsible for the voice systems at headquarters, stores, and distribution centers, totaling 2,000 locations. We utilize cutting edge open source technology to enable communication and collaboration while ensuring high availability.

Job Duties
DevOps:
• Use DevOps skills to automate deployment of applications and changes with CI/CD pipelines.
• Use APIs to automate activities and tasks

• Experience with scripting languages such as Python, Ruby, Bash, Perl

Telephony Systems:
• Manage telephony solutions using open source technologies such as Asterisk and Kamailio.
• Configure and customize telephony systems to meet business requirements while ensuring high availability and reliability of telephony services.
• Stay up-to-date with the latest open source telephony technologies and trends.
• Manage Voice Store technology hardware including Music player systems (amplifiers and speakers), guest help buttons, and overhead paging

• Create dashboarding to assist with monitoring and troubleshooting

Collaboration:
• Work closely with cross-functional technical teams to implement and troubleshoot solutions, while providing technical expertise.
• Partner with business experts to understand needs while working to build solutions to achieve business goals.
Work with store support vendors offshore support team to manage incidents in a timely manner.

Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. As a Sr. Engineer, you'll take the lead as you...
Use your technology acumen to apply and maintain knowledge of current and emerging technologies within specialized area(s) of the technology domain. Evaluate new technologies and participate in decision-making, accounting for several factors such as viability within Target's technical environment, maintainability, and cost of ownership. Initiate and execute research and proof-of-concept activities for new technologies. Manage total product, financials and forecasting. Lead the design, lifecycle management, and total cost of ownership of services. Lead and conduct code review, design review, testing, and debugging activities at the application level. Lead functional design and architecture discussions with understanding of process flows and system diagrams to enable design decisions. Participate in routine and non-routine construction, automation, and implementation activities, ensuring successful implementation with architectural and operational requirements and best practices met. Provide technical oversight and coach others to resolve complex and severe technical issues. Lead disaster recovery activities and contribute to disaster recovery planning. Embed data quality protocols throughout data acquisition, processing, storage, and operational use.

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About you:
• 4 year degree or equivalent experience
• 5+ years of software development experience
• Telephony experience in a professional setting
• Experience with opensource technologies (Asterisk, Kamailio, or similar)
• Experience with APIs to automate activities and tasks
pipelines
• Innate desire to learn and continuously grow technology skills
• Strong communication skills
• Ability to multi-task and juggle competing priorities
• Demonstrates strong domain-specific knowledge regarding Target's technology capabilities, and key competitors' products and differentiating features
• Working knowledge on package-specific configuration and deployment along with ability to build custom solutions
• Designs new testing methods and resolves routine and non-routine technical issues with minimal assistance
• Demonstrates strong proficiency in core development platforms within own domain
• Builds strong commitment within the team to support the appropriate team priorities
• Clearly communicates Agile concepts to partners within product team
• Demonstrates a solid understanding of the impact of own work on the team and/or guests
• Writes and organizes code using multiple computer languages, including distributed programming and understand different frameworks and paradigm
• Delivers high-performance, scalable, repeatable, and secure deliverables with broad impact (high throughput and low latency)
• Influences and applies data standards, policies, and procedures
• Maintains technical knowledge within areas of expertise
• Stays current with new and evolving technologies via formal training and self-directed education

Preferred skillsets:
• Experience with Session Border Controllers

• Professional experience with Asterisk and/or Kamailio

This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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