Director of Product Design, UX Roundel + Loyalty(Remote Or Hybrid)

Minneapolis, Minnesota
Closing date
Dec 13, 2023

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Retail / Wholesale
Employment Status
Full Time
Description: The pay range is $141,600.00 - $254,900.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at

About us:

As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

Target UX is a group of design, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target's guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business- and being a part of the team means you will play a critical role for Target's digital experience by increasing ease, simplicity, value, and delight for every guest inclusive of race, ability, or identity.

About the job:

As a Director of UX for the Roundel + Loyalty Ecosystem team, you'll serve a group of about 6 designers and design managers responsible for the vision, experience strategy, and UX for Roundel, Target's sponsored media business, and Target's Loyalty program across all digital touchpoints -, iOS, Android, and in-store touchpoints such as point-of-sale and self-checkout. As part of Target, Roundel creates powerful moments between shoppers and the brands they love. Roundel's multichannel solutions are relevant, trusted, and helpful to our guests, building lasting relationships.

Success for this leader requires the ability to understand Target's priorities and partner with a broad set of stakeholders to establish design & experience direction. Day to day you'll ensure your teams have what they need to thrive and deliver great work. This includes operating routines, insights, design direction, partner awareness, and a collaborative and inclusive culture. You will have a high bar for craft, an eye for elevated UI, an ability to innovate while ensuring a strong systems mindset, and champion the strength of the Target brand.

You will build trust and proactively partner with UX, Product, Tech & Business stakeholders to set the stage for your team to achieve exceptional outcomes and move us towards our ambition of creating the most innovative UX team in retail. You are curious, ask questions, and are driven to connect the dots. As an experienced practitioner within complex, highly matrixed organizations, you will seek to co-create strategies with cross-functional partners and believe we are better building on each other's strengths, while ensuring your team delivers high quality craft with efficiency and speed. You are adept at using data to articulate your rationale, are a clear communicator, can explain recommendations with authority and openness, and are comfortable advocating for design with partners and leaders. You have a demonstrated ability to build relationships and create impact through multiple levels of leadership including other Directors, Sr. Directors, and VPs and can maintain both drive and patience throughout the journey.

As an experienced leader of people, you will coach, mentor, and guide a team of people leaders and individual contributors, helping them to grow and develop new skills, while increasing trust, transparency, and engagement. You have a demonstrated ability to strengthen both your own team and the overall UX organization and can thoughtfully scale your team with the right structures, roles, and responsibilities. You are comfortable leading through change and ambiguity and building a community of practice in a remote world.

Job duties may change at any time due to business needs.

About you:

  • 12+ years of experience in ux/digital product design with a strong understanding of the craft of design
  • Foundational understanding of digital retail businesses
  • 5+ years of experience in people leadership with demonstrated experience in hiring, leading, and coaching high performing, cross-geography or remote teams. Experience managing teams of 15 or more a plus
  • Experience working in large, matrixed, global or multi-national organizations a plus
  • Ability to balance short-term and long-term thinking while raising quality and team performance
  • Proactively identify and resolve issues that may impair the team from meeting strategic, business, or financial goals
  • Strong data-driven visual, verbal, and written story-telling skills with ability to bring partners along
  • Experience successfully managing many stakeholders through all phases of the design process

This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs. A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.


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