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Receptionist

Employer
Ecumen
Location
Chisago City, MN
Start date
Nov 21, 2023
Closing date
Dec 21, 2023

View more

Category
Other
Job Type
Employee
Employment Status
Full Time
Ecumen Point Pleasant Heights
Overview

Receptionist - Part Time 50hrs bi-weekly - Be a part of our fun and supportive team. We offer competitive pay, PTO and even some great benefits!

Ecumen Point Pleasant Heights is hiring a Receptionist. Ecumen Point Pleasant Heights consists of 63 apartments and 46 townhomes. The community sits on 25 beautifully wooded acres near Green Lake.

Ecumen Overview

Ecumen is an industry leader dedicated to advocating for older adults by providing housing choices, compassionate healthcare, and innovative services. For 160 years Ecumen has cared for those in need. Now, as Minnesota's 8th largest senior living provider, we continue to advocate for those we serve.

Join a team where you can make a difference in advancing our mission to serve our older adults, while we commit to creating a place where everyone belongs.

Responsibilities

Receptionist

The Receptionist is responsible for answering and transferring all incoming telephone calls in a courteous and professional manner, giving information, directions, and other appropriate assistance to residents, team members, guests, vendors, and visitors as needed. The receptionist will immediately notify supervisor if they perceive any safety issue for residents, staff or others. This position will perform any necessary clerical functions working in accordance with established policies, procedures, and/or specific instructions from the supervisor.

Essential Job Responsibilities:
  • Greets all persons entering the facility in a professional and courteous manner. Informs, guides, directs and otherwise assists residents, visitors, team members, guests, and vendors. Notifies supervisor of any unsafe or perceived safety issues.
  • Answers the telephone politely and attentively, screens calls, routes calls, and takes messages for residents and team members in a courteous manner.
  • Sends and receives fax transmissions, emails, scanned, mail as directed.
  • Ensures resident/tenant directory is accurate and up to date. Routes resident and office mail to appropriate parties.
  • Provides support to business office and other management team members as directed. Prepares special reports, documents, correspondence, and provides clerical assistance as directed from various departments and team members
  • Other duties as assigned.
  • Qualifications

    Receptionist

    Minimum Required Qualifications:
    • Excellent customer service and telephone skills.
    • Ability to communicate effectively in both verbal and written formats
    • Computer skills and experience with Microsoft Word and Excel
    • Ability to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations.
    Preferred Qualifications:
    • High School diploma or GED equivalent
    • Prior customer service experience
    • Prior experience working with seniors
    Equal Opportunity Employer
    Ecumen is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, familial status, disability, or status as a protected veteran. We participate in E-Verify.

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