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Director Data Analytics - Loyalty Program

Employer
Target
Location
Minneapolis, Minnesota
Start date
Feb 6, 2024
Closing date
Feb 17, 2024

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Category
Retail / Wholesale
Employment Status
Full Time
Description: The pay range is $144,400.00 - $259,900.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Behind Target's best loved brands is a uniquely capable and brilliant team of data scientists, engineers, and analysts. The Target Data & Analytics team creates the tools and data products to sustainably educate and enable our business partners to make great data-based decisions at Target. We help develop the technology that personalizes the guest experience, from product recommendations to relevant ad content. We play a key role in identifying the A/B test opportunities that continuously help Target improve guest experience - whether they love to shop in stores or online at Target.com.

A role with our Guest Engagement, Loyalty and Marketing Analytics and Insights group means being a part of the team that enables faster, smarter, and more scalable decision-making to compete and win the modern retail market! We're a student of our guest. You'll leverage data, statistics, and visualization to create the actionable insights that deliver value across all Target functions. Our savvy reporting and analytics pros use market-leading tools and data automation to make a positive impact that's felt across the business.

About The Job:

As a Director Data Analytics Loyalty, you'll take the lead as you...
  • Support the business with timely insights and data products that inform and optimize decisions across loyalty functional areas including, Strategy, Product Management, Digital Experience, Marketing, and Guest Behavior.
  • Partner with functional leadership (i.e., Product Management, Strategy, Technology, UX, Digital Product, and Marketing) to influence, create and execute program roadmap.
  • Influence business leaders, peers, and technology partners to mature data foundations, analytics capabilities and mathematical applications that drive the business.
  • Manage multiple resources and analytic projects concurrently to ensure successful completion, including timeliness, quality, and impact.
  • Evangelize the use of analytics and data science.
  • Democratize data and insights as you strive to deliver self-service tools to your partners and enable them to make better decisions quicker.
  • Deliver executive level business case presentations that successfully communicate the team's work.
  • Lead best practices in experimental design and test & learn activities.
  • Translate company strategy into analytic workstreams that support the business.
  • Raise the collective bar of the team through problem identification, developing solution options, and delivering effectively.
  • Lead a team of BI professionals and statistical analysts providing strategic guidance on projects and development guidance, which help build Target's future leaders. Actively mentors team members focused on modeling, reporting, and analytics to be user-centric in delivering high quality results.
  • Create an environment where data and analytic professionals can develop their skills and grow their careers through taking on increased responsibility and adding value to the organization.
  • Provide thought leadership in how we measure a loyalty program, guest engagement with benefits and personalized offers from the code that we use to collect data all the way to the application of the insights you derive from reports and analysis based on that data - to hold program leadership accountable for results against goals and objectives.
  • Effectively communicate, story tell and educate business leaders by leveraging data, insights, testing and measurement plans


Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You:
  • BS degree in Computer Science, Applied Mathematics, Physics, Statistics, Economics, or another related quantitative field.
  • 10+ years of experience developing analytical, Data Science solutions including statistical modeling, design, testing and metric development.
  • Understanding of customer, loyalty and marketing practices and decision making
  • Ability to influence product teams through new practices and techniques.
  • Ability to influence, engage, and negotiate with business leaders and teams to growth product adoption.
  • Understand the Product model and ability to work and lead an Agile team.
  • Good understanding of mathematical concepts and ability to grasp complex mathematics.
  • Knowledge of at least one programming language, such as Python, R, SQL, JAVA
  • Strong executive-level client facing skills and the ability to communicate complex analytical concepts with confidence to a non-technical executive audience.


Preferred Qualifications:
  • MS in Computer Science, Applied Mathematics, Physics, Statistics, Economics, or another related quantitative field.
  • Experience in leading Loyalty and Customer analytics program
  • Experience in the Hadoop ecosystem, analytical and automation tools
  • Strong analytical skills including model development, hypothesis design and testing, and the ability to teach analytical concepts to others.
  • Proven track record of learning new tools and technologies
  • Experience developing future leaders in a data rich environment.
  • Experience leading projects involving complex data analytics requirements, a variety of business stakeholders, and a team of analytics professionals with a variety of skills.


This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.

Qualifications:

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