Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It’s why we’re more than housing—we combine quality affordable homes with our on-site Advantage Services—because we believe that with the right support and opportunities, all people can thrive. Today, over 13,000 people—families, seniors, veterans, and people with disabilities and other barriers—call a CommonBond community “home.” Our core values are Respect, Integrity, Partnership, Innovation, and Excellence. We live these values and look for people who embody them to represent our organization in the community. If this sounds like you, please consider joining our team.
Why CommonBond Communities?:
Employee referral program
Comprehensive benefits package
Employee recognition and rewards program
A respectful and growth-oriented workplace
A chance to make a difference in the community!
Ongoing training and professional development
CommonBond Communities invites qualified applicants to apply for the Front Desk Specialist position at our Headquarters in St. Paul, MN. The Front Desk Specialist greet guests and visitors at CommonBond Central Office. Answer all incoming calls and redirect to appropriate staff. Receive letters, packages etc. and distribute them. Prepare outgoing mail by drafting correspondence, securing parcels etc.
ESSENTIAL JOB FUNCTIONS
Provide Central Office Front Desk Support
Greet all office visitors such as current and potential residents, job applicants, donors, vendors and employees.
Answer general inquiries via phone or email regarding CommonBond properties and direct appropriately.
Update the community directories, and mails or emails directories when requested by a potential resident or a caseworker on behalf of the client.
Maintain professional, clean, welcoming appearance of front office, lobby and other common areas.
Train administrative staff on phones, front desk procedures/protocols, and property management info and coordinate front desk coverage for breaks and time-away from office.
Coordinate with phone vendor to update voicemail greetings and set up new users.
Maintain and manage all office equipment.
Provide organizational/administrative assistance.
Monitor and route incoming faxes to Central Office staff or properties.
Sort Incoming daily USPS mail for distribution and alert departments for pick-up.
Monitor and manage the CBC Info and CBC Housing email boxes and respond to inquiries and questions in a timely manner.
Arrange for courier services and enter in FedEx requests for shipments.
Accept packages and deliveries and direct to appropriate recipient.
Update, maintain, and distribute our Central Office and Site directories.
Produce monthly postage usage reports for the Accounting department.
Assist with preparation and submission of required monthly, quarterly, and annual reports to investors and lenders as assigned.
Order all office supplies.
Organize supplies in the workroom.
Renew Annual Business Licenses throughout the year.
Assist with various other administrative tasks for the Real Estate department as assigned.
Minimum three years progressive administrative experience in fast-paced office.
Computer proficiency to utilize numerous software packages (Microsoft Office, etc.) to design presentations and generate various statistical displays and graphics. Familiarity with Yardi preferred.
Quick study of other software.
Demonstrated ability to set work priorities, work independently, take initiative, and problem solve with minimal supervision.
Strong organizational skills and demonstrated ability to manage multiple tasks and details simultaneously.
Demonstrated oral and written communication skills are required to conduct research, design presentations/graphics materials, generate reports, compose professional correspondence, and respond to information requests from a wide range of internal and external contacts.
Excellent customer service skills to respond to inquiries from a variety of internal and external stakeholders.
Professional attitude and work habits.
Ability to identify, and use discretion with, confidential information.
Ability to work in a team environment and across teams.
Ability to sit for extended periods of time.
Ability to type data into a computer.
Ability to lift up to 15 pounds.
Ability to complete filing.